Taal Vo Hotel Case Study

Transcript of Copy of Taal Vista

Group 5

Taal Vista Hotel

I.Introduction

Hotel is derived from the world “hôtel” which “hôte” means “host”, a French version of townhouse or building who accommodates visitors. From the site http://www.businessdictionary.com,

“A commercial establishment providing lodging, meals, and other guest services. In general, to be called a hotel, an establishment must have a minimum of six letting bedrooms, at least three of which must have attached private bathroom facilities.”

A hotel’s purpose is to provide a place for travelers to check in and sleep. But now a days, people demand for more activity rather than sleeping, hotels have to develop and rise to another level where they should provide spa, gym, swimming

This will provide recommendations on tourists that Taal Vista Hotel is a good place to check in and have a relaxing vacation. Thus, this will help the owners and its members to apply new ways to motivate more travelers to visit their hotel.

Name and historical background of the Study

In early 1935, then Commonwealth President Manuel L. Quezon expressed interest in developing Tagaytay as a tourist destination. It was he who suggested that Manila Hotel build a lodge and golf course in the area. Because of his fascination with Tagaytay, he held Cabinet meetings on the premises of Taal Vista Lodge when it was finally built.

In 1937, the Zamoras of Manila Hotel built Taal Vista Lodge along “Ilong Kastila”—a stretch of flatland perched atop an incline which people said resembled a nose.

During the Second World War from 1942 to 1944, Taal Vista Lodge was converted to an officers’ quarters for the Japanese. In February 1945, the 11th Airborne Division of the US Army parachuted down onto the Tagaytay Ridge to assist in the liberation of

The hotel had been getting positive feedback from guests. It was just a matter of fine-tuning the software or the human element.

Corpus also points out the business in the food and beverage, particularly the coffee shop, Café on the Ridge, increased by 70 percent. He credits Aurora “Babes” Austria, the first Filipino, albeit female, executive chef in Taal Vista, for highlighting local ingredients.

Corpus’ vision is to make Taal Vista hotel a hub for activities. “I love doing events. I’m hands-on from conceptualization to execution. We don’t need an events company when we can work with the department heads.”

On his strengths, Corpus says he is very practical and he always sets goals. Aside from a degree in hotel and restaurant management at the University of the Philippines, he took up professional development studies, specializing in food and beverage, hotel and restaurant at the Cornell University.

His people skills and experience led him to his next post as executive assistant manager. Under an independent management, Holiday Inn Manila was renamed Manila Pavilion. By then Corpus moved up from resident manager to hotel manager.

Company/Institutional