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Talent Management Case Study

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TALENT MANAGEMENT DYNAMICS IN THE HEALTHCARE INDUSTRY: A STUDY OF AN INDIAN HEALTH CARE PROVIDER AUTHORS Dr. Pallavi Srivastava Assistant Professor (HRM) AmityBusiness School, Amity University Uttar Pradesh, Lucknow-INDIA Full Postal Address: M.G.S.-4, Sector B, Aliganj, Lucknow-226024 (Uttar Pradesh),INDIA Phone: +91-9455251711 Email:pallavisrivas@gmail.com & Salil Seth Assistant Professor Bora Institute of Management Sciences,Sitapur Road,Lucknow Full Postal Address: B-121, Indira Nagar Lucknow-226016, (Uttar Pradesh),INDIA Phone:+91-9565977217 Email: salil100seth@gmail.com (An earlier version of this paper was accepted for presentation at “International Conference on Management in the New World Order” held at IIM Ranchi on August 12-13, …show more content…

The research methodology entails a case study based on a leading healthcare provider, a 250-bedded hospital in a major city of Uttar Pradesh, India where semi-structured in-depth interviews were conducted on the employeesin the managerial as well as technical cadre. The content analysis of the interview findings unfold the differential between talent management practices operating at the end of the management and the other in the form of its perception by the employees. This leads to the drafting of suggestive best practices that could act as a tool in managing talent. Although it is an exploratory study, it has implications for both researchers and practitioners in the field. It brings into light the contextual factors that hinder the talent management practices to come into reality. For industry, an endeavour of the sort would help healthcare practitioners in acquisition, development, retention & management of the pool of talented …show more content…

It also attempts to explore the urge, ways, hurdles & probable solution for broadening the talent pool for a sustainable growth in the healthcare arena more so at a time when developing countries like India are yearning for achieving the stature of favourite medical tourism destination.The findings of the study are used to draft suggestive best practices that could act as a tool in managing talent. A qualitative study entailing interviews of employees with a keen sense for deciphering (decoding) the verbal & nonverbal clues are the key determinants in drawing the blueprint

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