Case Study: Tata Consultancy Services

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Contents
Company Profile 2
Brief History 2
Uniqueness - TCS 3
• Innovation 3
• Customer Centric Engagement Model 3
• Global Network Delivery Model 4
• Full services Portfolio 4
Economic Dimension 4
Product stewardship of TCS 5
Variation in the financial dimension of TCS for the period FY2011 to FY2015 7
• Net Sales 7
• Earnings before Depreciation Interest and Tax (EBIDTA), Profit Before Tax (PBT) and Profit After Tax (PAT) 8
• Networth 9
• Return on Capital Employed (ROCE) 10
Economic Sustainability 10
Tata Consultancy Services and its environmental policies as a part of its Corporate Sustainability 11
Corporate Social Responsibility at Tata Consultancy Services 16
References 19
Appendix 19
Profit and Loss Statement of TCS for the period FY2005 to FY2015 19
Balance Sheet of TCS for the period FY2005 to FY2015 21 …show more content…

TCS in 2014 has been recognized by Gartner as a “Leader” in its Magic Quadrant for its Oracle Application implementation services. They define leaders as those who are performing well today and growing in their market shares and mind share as well.
TCS is building its competitive advantage by investing in the digital five it recognizes as Big data, Social media, mobility, Cloud computing and robotics and this focuses on investments in people, systems and processes.
TCS makes a good deal of investment in Tier-1 and Tier-2 cities to create green and intelligent campuses in line with its corporate sustainability policies.
As per the annual reports, TCS’s GNDM is driven by iQMS (integrated quality management systems) which provides it one global service standard.
In addition to the above, the company is also ISO 14001:2004 and BS OHSAS 18001:2007 certified. The company also focuses on obtaining sector relevant certifications when necessary such as AS 9100, ISO 13485 and TL

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