The purpose of this literature review is to find out if technology will be the human of the future. This paper will inform you about the history of technology in the tourism and hospitality industry, the varying types of impacts that technology has on the industry and also technological changes in tourism and how it enhances tourism businesses. Although the literature covers a wide spectrum of information it is mainly focused on three major headings in which also includes subheadings. Upon reading this paper, observations of the history of technology in the industry will be discussed. After such, topics such as Human Contact Vs Technology, Negative and Positive Impacts of Technology Customer’s Preference and the Benefits of technology will …show more content…
However, on an arguable point machines have a major advantage as it allows for the industry to replace human labour with technological implementations that can work 24/7 without any break, not only reducing the cost of labour but also improving the customer service being provided. However, the implementation of technology could cause several unintended consequences. These range from lost of jobs or even relevance of a human in a job but not eliminating the odds that a machine can still not be as effective as humans in certain situations. Due to the industry being rich with information it depends heavily on findings and developing new ways to distribute tourism and hospitality products and its services, marketing information to customers using the most convenient and affordable strategies.
As most of its products and services are intangible, perusable, emotionally appealing and people oriented technology has wheeled its way into fitting and meeting the needs of an individual effectively in ways that were deem unimaginable because of the demand of the consumers, but since the establishment, consumers rely heavily on information about the product or service before
…show more content…
It also highlighted how developers may use this device in the planning process when they are building a new hotel, attraction or even a restaurant. The researchers used a sample population to carry out the research. They utilized tourists and got feedbacks from them about their experience using the virtual tour. The results they received were that most persons would prefer to visit the actual destination than to just be use the technological aspect of enjoying the
Also, with an extraordinary criticism of enthusiasm from everybody who viewed the recordings, we can anticipate that automatons will never again be something that we see on television however something that we 'll be encountering soon. Information Until the end of time With developing prevalence of online networking or sites, boundless information got to be and still is an enormous pattern. Investigate approaches to utilize that boundless information as chance to utilize it for either better publicizing, make better items or build up the buyer 's experience. The potential outcomes are unfathomable.
With so many options of items, objects and brands to solve different problems from itchiness, to a fever or headache, to boredom it is easy to be distracted. It is so simple for consumers to get caught up in the hype or buzz of brands and that is what entrepreneurs are hoping for. It is their goal for consumers to be constantly faced with making decisions or in constant view of products and they do and create ways for people to get even more wrapped up in their brands on purpose so that they can promote their products. In her essay, Dye tries to convince business minded people to do more to get their products seen. Dye writes: " insightful companies have discovered that products can be made visible.
Many people have different ways of approaching the topic of machines in our society today. Machines have certainly improved how individuals in the workforce produce their good or service; however, these such machines can lead to negative consequences. If our society does not limit our machine 's capabilities, it can lead to effects that cannot be understandable or controllable. Although machines have incredible abilities in reality, these abilities have certain flaws which can lead to something disastrous.
Throughout history, many individuals have had the need of accessing anything that has piqued their interest. Corporations now provide a way for individuals to buy products that match their interest. Simply developing a product does not give one a chance to be successful in selling them. Some products may have competition while on the other hand, the product may not be interesting to begin with. However, advertising is what generally makes a product be either successful or a failure.
Technology Convergence The term “Technology Convergence” refers to the evolution of technology. It is the transition where new and old media collide. It is a process where technological devices share or borrows features of other products to acquire multi functionality. Past technologies were only designed to handle minority tasks.
“Industrialists touted automation as a way to improve working conditions and workers’ standard of living” (130). As seen from this quote, automation shaped the way we view labor. Not only did it provide a better alternative instead of using many people, but the use of machines reduced the number of accidents that may have occurred otherwise. Clearly, industrialists needed to look to “how to get the most out of machines rather than how to get the most out of people” (131). This was reduced because many of the more dangerous machines used in factory jobs were replaced with more modern and safer machinery.
However, choosing the appropriate technology is essential to the success of the advertising industry because different markets prefer different ways of conveying information. The use of applications in phones or e-commerce to order goods and services all over the world may be appropriate to a certain market, but media may be appropriate to an illiterate market (Porter, 1998). The development of smart phones is also an added advantage to the development of marketing activities in the advertising industries. For instance, in Singapore China the Taxi industry uses the application in the smart phones to access the consumers. Although the media are one of the appropriate medium to convey the adverts to the consumers,
Technology and new innovations are welcome in the society of the twenty-first century. Technology is advancing every year, and it is being integrated into everyone’s daily life. Technology like smartphones, computers, smartwatches, smart glasses, smart tv’s, and game consoles are being incorporated into people’s homes, jobs, education, transportation, and medicine. Technology makes it easier for people to communicate effortlessly over long distances. People have the ability to search for an abundance of information at their fingertips.
The above description do set the scene part for this essay on the tourist behaviour and it is the main initial point for the final description of the topic which is to be shaped further. To completely understand the tourist behaviour, it requires searching out the individual experiences and the motivations of travelling. There are many of the researches and studies one in past by the great authors and researchers on the individual experiences and their motivations of travelling. The tourist behaviour in recent past has been studied with great efforts and many of the conclusions had been drawn regarding the crucial factors which do have an impact on the decision making of the tourist’s. There is a great risk involved in the process of destinations decision making.
Nowadays hospitality and tourism industry is one of the main industry in this world. A lot of people need a place to escape from their routines or even just to stay overnight as they having a business trip to other places. We call these people as customer or guest. Human mobility from one place to another , both in the country and from and abroad is very high. Human mobility is not only related to business activities but also recretional activities.
The initial Starbucks established in 1971, it set out to be a different kind of company. One that not only just passionately committed to world-class coffee and the rich tradition, but also the way they engage with customers and communities to do business responsibly. Today, Starbucks has become a great example of an iconic brand and operates worldwide. The brand has strengthened their consumer engagement with the use of digital marketing strategies. In this essay, the author… Technology has developed throughout the last decade at a great rate to make human’s lives more convenient.
Therefore, tourism may be defined as the activities, processes and outcomes by the relationship and interaction among the tourist, government, suppliers of the tourism, the host communities and the environment that surrounding the destination which involved in attracting and accommodating of the visitors (Goeldner & Ritchie, 2009). According to Goelner & Ritchie (2009), there are four different perspectives of tourism can be identified from the tourist, business operator who providing goods and services, government of the host destination area and the local community. The first group is the tourists or visitors. They are the group who search for various travel experiences and satisfaction physically and psychologically.
Tourism can be considered one of the most significant economic and social phenomena of the twentieth and twenty-first century. The evolving of the tourist’s behavior has triggered a series of changes in the way of operating the tourism businesses. From traditional travel agencies, hotels and airlines up to the online tour operators. All tour operators have had to adapt to the changes of the individual as a traveler and this has led to continuous development of strategies by the agents.
2.1.2 Basic elements of word of mouth: • Educating persons about your products and services. • Identifying persons most likely to share their opinions. • Providing tools and instruments that make it easier to share information. •
Through the improvement of technology, we became reachable in an instant through the internet by the use of our mobiles, gadgets, emails, computers, television systems and more. All of these factors together are being integrated in our daily lives and it has a powerful social impact. New innovative