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Technology In The Hotel Industry Essay

861 Words4 Pages

Introduction
The impact of technology have played an important role in the hospitality industry and this have also helped the hotel industry to further improve on its guests experience, service operations, enhance its efficiency and also to build its competitive advantages with other hotels. Through the use of technology, it has allows guests to save a lot of inconvenience as well as making travel more user friendly.

Summary of your chosen article
The Wit Hotel in Chicago made used of high technology experience to let guests feel like they are at home. Through these high technologies, it allows it to personalize to more guests’ experiences as well as making it convenient and easy for the guests during their stay with the hotel. Currently, Samsung along with other providers are working closely with hotel industry on technology so as to let guests to display their content though their Smartphone even on the large screen.

The different ideas of using the technology will help the …show more content…

Currently, most of the hotels around the world such as “Boston Marriott Copley Place, Westin Copley Place, Aria Resort and Casino in Las Vegas, W Hotel in San Francisco and even The Westin Singapore” have started to use this technology which helps to save more costs and lessen energy consumption for the hotels.

However, the fast changes in technology have now made it more difficult and costly for hotels to adjust to it. Nowadays, most guests who used to email documents files also want to download movies and this actually puts on a heavier burden on many hotels internet connections. Furthermore, with the lodging business being so competitive hotels are now trying to keep up with the current trends as well as different guest

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