et al. 2009). The hotel industry has been playing an important role as they are in so much of demand. As time when by, many new competition has come up and started growing bigger and bigger till today. And now we currently have way too many hotels in the world providing all the guest needs.
In the hotel industry the technologies is important because it make the business more easy and efficient. The technology provides the information for the guest about the hotels. It helps the guest to make the decision and provide booking service via the internet. It has become one of the alternatives for the guest to do the booking process other that make the phone call to the hotel and do the booking. When the guest already make the payment through the internet the check in process will be a lot more easier for the hotel and the guest because the payment already made and the personal information already fill during the online booking process.
The level of innovation within the establishment can be assessed through the uniqueness of the products that are provided by the hotel. This remains one of the fundamental reasons why the hotel has been categorized as a five-star hotel. Many of the evaluations notable within the establishment come for the development of new products and the application of novel approaches to undertaking common practices within the hotel industry (Trott 2008). There are an array of innovations that can be described to have been introduced within the hotel and that have provided a major competitive advantage for the establishment. The major innovations within the hotel have been within the products and services, processes and the technical aspects of the
The mini bars that are connected to a computer system which automatically posts charges to the guest folio as they take advantage of those items. It is clear from the evidence today, Gen Y expecting technology is becoming increasingly important for hospitality and tourism industry. The technology become the driving force of trends that affecting the hotel industry. http://gogroupbooking.com/the-3-technology-trends-for-hotels-in-2016-you-cant-afford-to-miss/ Eco hotels are accepted as one of the new trends of the tourism in recent years in view of that “Going green” is a constant underlying tone for Millenniums. Millenniums are understand well about the devastating effects of not preserving the planet and its natural resources.
It can be said that it is the act of kindness in welcoming and looking after the basic needs of customers mainly in relation to food, drink and accommodation. 3.20.2 Characteristics of Hospitality Industry According to C bhattacharjee 2005 characteristics of hospitality industry are;- 1 Perishability: When the full capacity of the services is not utilized the services becomes perishable. 2
The relationship between Hospitality and Tourism, Tourism and hospitality help each other, the hospitality industry offer services like accommodation, transportation, food and beverage, recreation and leisure. Tourism is the activity by the tourists where they engage in travelling to destinations where they want to experience recreational and leisure activities and most of the time avails of accommodation, food and beverage. The hospitality industry is the supplier of the services for tourism. The meaning of hospitality is providing a safe and enjoyable environment for patrons. The inter-relationship between Hospitality and Tourism industry is
Today, innovation is no more about verifying services are constant; in the most recent couple of years, the part of IT in the hospitality industry has developed, and it is currently at the middle of the development of superior guest experiences, as well as the motor driving income era, profitability, and even the change of the whole business environment and services offered. This sort of a vision for the industry will be understood by an aggregate effort between services, promoting, and hotel staff, however it is on the shoulders of innovation that luxuries like these will be made. The DNA of following generation service exists in the hotel’s network, and IT professionals in our industry have a choice: they can regard innovation as a support,
Perhaps it is because as time changes so does the generation. Generation Y within the workforce base their career path notwithstanding their awareness, an employee experience or the actual position they encounter within the hospitality industry. With this being a worldwide situation, the hospitality industry has difficulty recruiting and retaining new employees. Moreover, the hospitality industry is considered the largest and fastest growing sector of the world. In, this regard, existing strategies should be implemented to increase employee commitment to a career within the hospitality
Travel and Tourism is the largest service industry with huge growth in market. Tourism is the main source of income in many nations. Tourism industry is highly competitive. There are several factors to sustain as the best travel agency company in the industry. It is combination of composite services like attraction, transport, accommodation and entertainment which provide tourist satisfaction.
Having immense potential, the hospitality sector is growing at a rapid pace both at the national and global level. As this sector expands in diverse directions, there is a growing adaption of technology and resources across this sector. Built at a regional, national and local level, there are a number of sectors that comprise of the hospitality sectors; hotels and restaurants are a main part of this sector and contribute to a great source of their profit as well. Tourism and hospitality are often considered the same and often overlap each other. However these are two distinct industries, though they are related to each other.