The organisational culture is a set of certain assumptions, values, and norms being shared by the members within an organisation. Employees are informed about the importance of an organisation through the values helping in increase of organisational effectiveness. The culture is also known for performing different functions within an organisation. The organisational culture has influence on the organisational behaviour and other aspects of management that are important to understand for management (Bell & Smith, 2010). For this reason, the purpose of the paper is to provide the analysis of organisational culture, management practices, motivation and performance, group dynamics, and conflict management within Tesco.
2. Overview of Tesco
Tesco
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The leadership of Tesco motivates employees because of which the organisation consistently provides effective services to consumers. It is noted that the management of the organisation emphasises on the significance of the appointing roles of leadership to people within the organisation in such a way that they are aware of their responsibilities to implement the strategic decisions through the effective communication in the form of meetings and follow up on employees for ensuring that they are not drifting away from the providence of quality services and efficient company operations (Data monitor, 2010; Pergamon Flexible Learning, 2005). The leadership style is being implemented by the management and it is imitated by the leaders of team within each department. However, every leader of department is appointed by management and it has changed the organisational structure of Tesco. For instance, the duty managers in every store lead employees in decision making process on daily basis that supports the operations of store. The duty managers are professionals in managing their duties while ensuring that team leaders are trained, validated, and participative. The managers of every store conduct daily and weekly audits for identifying and resolving issues within the …show more content…
A conflict is known to be a common process within an organisation. In Tesco, conflicts are observed at different levels among members of groups and come of them are competing. In such type of conflict, group members pursue their concerns apart from the resistance of other employees. It may involve employees pushing their view points at the expense of others while maintaining the organisational resistance to the actions and activities of other members within the group. For instance, it may be observed that one employee feel his voice and opinions about some matter are being not considered by other members and management of the organisation. Therefore, he may consider standing up for his own rights and for this reason; he may avoid pressure and resistance of his fellow employees. The management in the organisation handles such situations with ease and permits every member of groups to reflect their opinions through the feedback and during discussions or meetings (Daft & Marcic, 2006; Ndungu,
The open doors that Tesco countenances are Communication. It is vital that Tesco speaks with its client adequately with the end goal them should do this online they have to offer clients diverse dialect setting on the web. Having the choice of a dialect highlight accessible on their site
Tesco is amongst the largest food retailers in the United Kingdom (U.K) with over 3,400 stores and staff amounting up to 310,000. Tesco operates predominately in Europe and America with their headquarters located in the U.K. Tesco has the greatest market share in the U.K dominating approximately 28% of the overall market at the end of 2017. However, there is a constant battle in the highly competitive U.K supermarket industry with the four major players being Tesco, Sainsbury, ASDA and Morrisons. In recent years, Tesco has had to change their business model as well as their services to stay a market leader and differ-entiate from the competition. To find the main sources of competitive advantage that Tesco has over its competitors an analysis of the structure of the industry should be under-taken (Porter, 1980).
' The main aim for the firm is to stay as the UK 's leading supermarket and provide good quality services and products at a low cost so that they are cheaper than their competitors. Their objectives are to maximise sales which will increase their profits. They want to decrease their prices to make shopping cheaper for the average household. They want to introduce healthier products which will attract more customers and they want to help reduce food waste worldwide and guaranteeing surplus food goes to those in need. Brockenhurst college has many community values *********** Tesco is a public limited company (PLC) which means the public can buy shares in the firm.
The Importance of a Company’s Culture The culture of a company is one of the most important and sometimes overlooked factors in an organization. The culture can increase employee engagement and increase productivity which will allow a company to reach its goals, “From productivity and engagement in the organization’s day-to-day, to an employer brand that naturally fuels recruiting efforts, to creating a lasting brand that customers immediately recognize, there’s no escaping it – culture radiates outward into the marketplace” (Straz 2015). The culture can have a great impact on the employees. Employees thrive in a positive working environment and the ability to engage with their managers without fear of retaliation.
Huczynski and Buchanan, (2013,pp.113) states: “organisational culture is highlighted for the shared values, beliefs, and norms which influence by the way employees think, feel, and act towards others inside and outside the organization.” Simply organisation culture has to do with the behaviour displayed by employees impacted by their environment; and at Red Gate this firm is known for its strong, loud, upbeat performance and culture. With its project based environment for developing software this type of organisation has a work hard, play hard organisation. Consequently, in Cambridge, the firm Red Gate has become so taboo that the firm’s culture is recognised for free food, charities, fun and activities (Book of Red Gate, 2010). In spite of
Introduction Team leadership encompasses many things. It may seem like a simple and small task, but in a real sense, it is complex and comes with responsibilities, and commonly, it determines the success of any team or a group. However, the value of teamwork should not be overemphasized considering that all organizations need individuals and personnel who are willing to share ideas, listen to others and contribute to the problem solving of any given group or a company. Team leaders should have the ability, authority, and power to analyze data and information with a team of people with a common aim and objective as well as issues. The leader should understand the dynamic patterns, the connections and relations between paramount factors in these objectives, aims and issues that help in the analysis process.
Tesco has built a lot on the strength that has developed as a market leader in the UK supermarket sector. Tesco makes sure their business all over
Introduction Conflict is unpleasant, but inevitable throughout life. In any situation involving two or people, conflict may arise. Conflict can be defined as, “any situation in which incompatible goals, cognitions, or emotions within or between individuals or groups lead to opposition or antagonistic interaction” (Learning Team Toolkit, 2004, pp 242-243). People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always agree. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008).
“An organizational strategy is the sum of the actions a company intends to take to achieve long-term goals (Johnson, 2016)”. Organizational strategy is derived from a company 's mission, which tells why an organisation is in business. There are three important aspects of organizational strategy such as resources, scope and the company’s core competency (Johnson, 2016). As Johnson (2016) postulated that top management produces the larger organizational strategy, while middle and lower management adopt goals and plans to satisfy the overall strategy. Germano (2010) states that leadership has a significant impact upon organisation and its success, whereby leaders determine values, culture and employee motivation.
3.3 Leading The founder of ZARA, Amancio Ortega is known for his leadership skills as that has contributed a big part to his success. His success depicts a leader with a strong vision and is clear about their purposes at all times. It is said that he was an autocratic leader first where the concentration of power was focused on him. But once his business ascended, and his reputation became superior, his leadership style transformed to a democratic way of leadership.
DYNAMICS OF GROUP BEHAVIOUR Case Analysis: TerraCog Global Positioning Systems Section B | Group 1 Name Roll Number Aditi Bhandakkar 2015073 Animesh Khare 2015081 Anshuman Thakur 2015085 Ketan Khandelwal 2015098 Tanay Mahajan 2015100 Shital Gupta 2015115 Vibha Haldwal 2015127 INTRODUCTION “TerraCog Global Positioning Systems” case focuses on the Conflict and Communication aspect of the group dynamics of an organization. The case showcases various scenarios wherein major emphasis is on group communication amongst different teams and the conflicts that arise within a group of people comprised of different team representatives and executive heads.
We are experts in dealing with getting our imported products in the hand of customers directly. The teamwork in the workplace is essential to the success of business. When the team work together, we understand the strength and weakness of each team member. It mainly depends on the team leader in dividing up the tasks and getting things done by through the qualified members. Delegation of responsibilities has been practising in each team.
Leadership: Definition Leadership is the process of influencing the motive of the employees and so directing, guiding them to the proper completion of the short-term goals and the mission, vision of the firm. Leadership referring to achieve a specific set of goals of the business enterprise by minimizing risk and more advantage of opportunities is also called Entrepreneurial Leadership (Rao, 2015). Today leadership is such an iterative process when the leaders should have a variety of qualities and expertise in different area of management. Here, different theories will be explained which can clearly identify the scope, the responsibilities and the area of expertise required to be successful leader.
‘Organizations provide its managers with legitimate authority to lead, but there is no assurance that they will be able to lead effectively’ (Lunenburg, 2011). Organizational success usually requires a combination of both management and leadership. In today’s dynamic work environment, leaders are expected to challenge the present state of affairs, and to motivate and convince organization members. Managers are needed to assist in creating and maintaining a positive and well-functioning workplace. ‘Leadership and management are often considered practically overlapping concepts’ (Bohoris and Vorria, 2007, p. 1).
Introduction Tesco Stores (Malaysia) Sdn Bhd owns and operates hypermarkets in Malaysia. It offers fresh produce, groceries, household items, and apparel and its own food and non-food products. The company was incorporated on 29thNovember 2001, as a strategic alliance between Tesco PLC UK and local conglomerate, Sime Darby Berhad of which the latter holds 30% of the total shares. Tesco opened its first store in Malaysia in February 2002 with the opening of its first hypermarket in Puchong, Selangor. Tesco Malaysia currently operates 49 Tesco and Tesco Extra stores nationwide.