ABSTRACT The productivity of the work force is the most decisive factor as far as the success of an organization is concerned. The productivity in turn is dependent on the psychosocial well being of the employees. The banking organization, have been facing greater challenges in terms of technological revolution, service diversification and global banking. Stress is unavoidable on the part of the employees as the systems, procedures; techniques are getting complicated with the use of advance technology. Every employee cannot cope with such rapid changes taking place in the jobs.
The word stress has been borrowed from Physics and Engineering where it has a precise meaning, A Force sufficient enough in magnitude to distort or deform when applied to a system. For our studies the apt definition of stress would be – ‘the rate of wear and tear of the body.’ (b) The Penguin Medical Encyclopaedia defines Stress as any influence,
1.0 INTRODUCTION What is stress? Stress as stated in Oxford Dictionary which related to human being is “a state of mental or emotional strain or tension resulting from adverse or demanding circumstances”. According to Australian Psychological Society (2012) “Stress is often described as a feeling of being overloaded, wound-up tight, tense and worried”. “Stress is what you feel when there is any adjustment you have to make in your life.”(Dr. Ellen Domm, 2012). Stress is a normal thing for a human being to experience as we have the mental and emotion ability naturally.
Part A: Defining Stress 1. What is Stress? Stress is how the body, specifically the nervous system, reacts to mental pressure. The person may feel under pressure, overloaded, overwhelmed, strained or anxious about certain tasks or events. Stress can be a good thing where it can motivate the person to reach their full potential but stress can also be a bad thing as it can damage a person’s health.
Banks play very important roles in the economic development of nations as they will over supply of money in circulation and are the main stimuli of economic progress. Therefore, a strong banking sector is vital for growth, generating wealth and increasing Gross Domestic Product (GDP) growth. Dr. Dhanuskodi, 2012, said that bank performance is the reflection of the way in which the resources of a bank are used in a form which enables it to achieve its objectives. As a result, not all factors are related in contributing the bank profitability. Research is revealing that the performance of a bank was depended on certain factors and not same for all banks.
The next important factor is making sure that I am treated fairly, if I feel I am being subjected to unfair treatment it can cause me to isolated and demotivated, I would want to work for a company that values me and treats everyone fairly and follows their policies no type of discrimination in the workplace. Moreover, my next essential is having the opportunity to learn on the job and still learn I am always looking to improve myself, my knowledge and expertise its vital that when I am in my future employment that I continue to learn as it will help me to progress on to better prospectuses in the future. I am currently working in a job where I feel I have gained as much as I can from it therefore I am currently looking for a new opportunity. Another important key element is respect, working for a company where you are valued and everyone is treated fairly and discrimination is not an
Stress is a part of human life. Everybody experiences stress. According to Kalat (2008), stress is “an event or events that are interpreted as threatening to an individual and which elicit physiological and behavioral responses” (as cited in McEwen, 2000, p. 173). However, stress gives different definitions according to certain people. The first person may define stress as when they have a lot of things to do and do not have much time to accomplish it where the other person define stress as being unemployed for long time.
The Cultural web diagnoses by Johnson showed clearly the corporate culture problems from 6 different perspectives which the banking industry is facing Stories: The banking sector has a negative reputation based on the intensive competitiveness and high expectations towards to the employees. It filled with talented, smart and ambitious high-flyer workers but as the stressful, money making, results and performance oriented nature of the banking jobs, they have lost their human, emotional side towards their employer, colleagues and clients. “The bank can feel like a robotic, soulless place.” “The people there are so smart, analytically I mean, that they have lost sight of what normal people think and feel.” In this work environment not all of the people can bear these
CHAPTER ONE INTRODUCTION 1.0 BACKGROUND OF THE STUDY The human resource in any organization constitutes the most valuable assets of the organization because of the complex role played by its human resources in planning, producing and distribution of goods and services. There is always pressure on employees trying to work hard in order to meet pressing deadlines in order to achieve goals. It will be a challenge and indeed stressful for them to fulfill all their responsibilities. Stress can be defined as a complex phenomenon and has been defined in so many ways. The Longman dictionary of Contemporary English defines stress as “force or pressure caused by difficulties in life” Stress can be described as “an emotional state that is experienced