One of the most ever-present and complex aspects in the work environment is stress. For this reason, it is highly costly to the work environment due to the sense that it is the major contributor to the all expensive employee turnover. The stress at work is a problem in the fields that are mostly oriented to the customers such as the hospitality industry. This rationale behind this thought is because in such industries, the employees go through a number of demands that are placed upon them by the company, the supervisors, as well as the customers to the extent that they place a conflicting discord on the employees. It is for this reason that it becomes vital to look into the dimensions and the nature of the work related stress that is experienced by the employees. This acts as the first step of management towards the ability to control this important aspect of work. For this reason, it is apparent that the effort to address and reduce the stress among the employees within the hospitality industry is not only an important step but also helps in the reduction of expenses for the employers. Despite all of these efforts, it is not easy to understand the quantity and nature of stress that is experienced by most of the employees within the hospitality industry. Therefore, to make this simpler to work with, it has been really important to understand the causes of stress within the hospitality industry for the employers. It is through the comprehension of what triggers stress that
‘Stress is like a storm- anything from a quick cloudburst to a hurricane’. (Wisniewski, 2013) Causes of stress would be identified as overload of work, overcrowding at work, inadequate physical space, high level of noise in the work unit, double shifts, no breaks, lack of support from other workers, government restricting the amount of staff on duty at one time, patients and complaints from patients and family members, staff members, malfunctioning of equipment will lead to not getting the job done in time, financial situation, outside stress been taken into work. Bullying within work will also cause
1.0 INTRODUCTION Anxiety is about your body's method for reacting to any sort of risk or request. At the point when your body feel undermined, then your sensory system will reacts by discharging a surge of anxiety hormones, including cortisol and adrenaline, which awaken the body for crisis activity. Your heart will pound quicker than some time recently, your circulatory strain begin rises, your muscles get to be fix, your breath gets to be stimulates and in conclusion your faculties turn out to be more keen. These physical changes increment your quality and stamina, improve your center and speed your response time. "
The workplace had become a high stress environment in many organizations cutting across industries. Employees were experiencing high level of stress due to various factors
Specific Purpose: To inform the audience about how stress develops and its effects on the workplace. Tentative Thesis: Though the definition of stress is already well-known among our society, we remain ignorant towards how stress develops everywhere and influences the workplace. Introduction I. Attention
Stress refers to a dynamic interaction between the individual and the environment. In this interaction, demands, limitations and opportunities related to work may be perceived as threatening to surpass the individual's resources and skills. Stress is any physical or psychological stimulus that disturbs the adaptive state and provoked a coping response The increasing interest in stress research is probably because we live in a world that includes many stressful circumstances and stress has been a global phenomenon. It has become an integral part of life and is said to be the price we all pay for the struggle to stay alive.
Every industry to include the hospitality industry is impacted by external factors which directly influence organizational behavior and decision making. There are numerous factors to be considered, but political, economic, and social are three of the most influential. These outside factors sway managerial operational decisions daily regarding personnel, spending, policy, and short-term and long-term strategic planning concerning both core and exterior operations. As within every industry, the hospitality industry has unmanageable elements that affect management or ownership of hospitality establishments (Lewis 2017). Understanding these factors is important because it provides an opportunity for contingency planning (Lewis, 2017).
) There are many different kinds of support given to workers in order to help them deal with stress. Here we will be looking at types of stress support given to employees as well as their stressors, by giving examples of these derived from the case study. Types of support given can include psychological support, cognitive support, employee assistance programs and physical support (Lehrer et al, 1994). Types of stressors that employees face are work overload, work-life balance, emotional and physical labor, job ambiguity and job demands (Danna & Griffin, 1999). Under psychological support there are various mediation and relaxation techniques that are used in order to help support employees suffering from stress.
Question 1 Everyone experiences stress in their day to day lives, many cite the workplace as a main cause for their stress due to intense workload, long hours and uncertain job expectations (Avey, Luthans & Jensen, 2009). Stress can be defined as a pattern of emotional and physiological reactions which occur in response to various demands, which can be internal or external of an organization (Greenberg, 2011). Symptoms of stress result in causing suffering to an individual, which affects absenteeism and productivity levels. Stress can also result in lower levels of job satisfaction, self-esteem, motivation, depression and heart disease (Giga, Cooper & Faragher, 2003).
CHAPTER 2 BASIC DEFINITIONS, VARIOUS STRESS MODELS AND EFFECTS OF STRESS 1. The phenomenon of stress has been analysed in this chapter in the followings sections: - (a) Section 1: Basic Definitions. (b) Section 2: Scientific Approaches (Stress Models) to Studying Stress. (c) Section 3: Types of Stress. (d) Section 4: Key Aspects of Stress.
Before answering this question, lets us ask ourselves if stress is harmful to our health? If yes, how do we manage its effects for a better quality of life or normal health living (Marti, 16). Thus, using stress management models and techniques is the best way to manage stress impulses, causing factors as well as improving the quality of life. However, if you miss out the management models, plans and techniques you may seriously fall to the uncontrolled state of managing stress (Hayes & Professional Education Systems, 22). Today am to introduce to you on how to manage stress.
Working in the healthcare field can be overwhelming because of the continuous exposure to stressful events such as illnesses and death. Additionally, workers may be exposed to high demands, long working hours, team relationship issues, and shortage of staff. To contribute with tension, healthcare employees may also be subjected to daily unrelated work problems such as lack of personal time, family and financial issues. The imbalance between the nurses’ work environment and personal life coupled with multiplicities stress sources leave them at high risk for job dissatisfaction and burnout. The nursing profession itself can be very challenging, and because of high demands nurses should find a balance between their career and their personal life in order to prevent stress and burnout.
Organizations that implement stress management interventions may be able to assist employs in preventing or reducing stress related problems. Strategies in Stress Management Stress appears to be a common problem that may lead to a variety of physical and mental health disorders. Learning to identify
According to the first mentioned strategy, employees can reduce stress by directly changing their work environments or habits. For instance are role clarification, time management as well as delegation all work-focused
Over the last years, organizations have observed vast changes in society and especially in the workplace. Scientist believes that the problem of workplace stress has developed in many countries, and research has helped in establishing the connection between stress and ill health and job stressors and strain outcomes. Occupational stress has been formed and adapted by effective and dominant cultural, political, social and economic forces in which jobs happen and in which individual react to their work experiences. (Kenny&Cooprer, 2003) Stress is psychological and physical reaction to specific life events or circumstances.