Define conflict management. Conflict management is the implementation of being able to recognize and deal with conflicts in a way of sensible, sufficiently and systematically. Conflicts is always been a phenomena case in a workplace, it becomes vital for people especially people in an organization or company to understand about conflicts and know how to handle. The functions of managing organizational conflict have several types, which are understanding, developing relationship and dimension of
flexible change management efforts, based on the unique characteristics of the change, and possess the leadership competencies for leading change (Herold and Fedor, 2008; Karp and Helgo, 2008). Leaders are encouraged to exemplify change leadership behaviors (Karp and Helgo, 2008), set a vision, and communicate effectively in a way that their organization understands and will want to follow the new direction of change. 4.4 Managing conflict, change and communication The lack of conflict, change and
The word “conflict” comes from the Latin word conflictus, which means collision or clash. Nevertheless, considerable disagreement exists over how to define conflict. Many attempts to define conflict in a way that best sums up its major aspects have been made. People who work in the field continue to work on developing definitions of conflicts according to their various features. For example, definitions exist based on the major causes of conflict, such as material resources, power, values or feelings
under-researched concepts in scholarly investigations (Mayer, Davis & Schoorman, 1995; Atkinson, Sally & David 2003; Lewicki, Edward & Nicole 2006). The primary reasons for this underdevelopment has noted by Mayer, et. al, (1995) is lack of unified definition of trust, conceptual clarity between risk and trust, trust and its precursor outcomes on one hand and the challenge of analytical vagueness and insufficient information on the trust party and the party to be trusted on the other hand. With all these
the definition of conflict and the scope of conflict that this research is studying. Since the subject matter is mainly about the conflict at the workplace, therefore all related case study and research will be review and guidance to complete this research questions and objectives.
the effects of conflict, yet, one can interpret the term ‘conflict’ in different number of ways. Conflict can be viewed by an individual, group or by an organisation as the incompatibility of goals that arises from opposing behaviours (Mullin, ), while Gray & Starke (1984) defined conflict as the inhibition of the attainment of goals from the behavior of a person or group. One of the early definitions of conflict was by American sociologist, Lewis Coser (1967) who defined conflict as the tension
are blurred. However, 'Conflict' and 'dispute' are two distinct notions. Conflict, it is proposed, exists wherever there is incompatibility of interest, and therefore is pandemic. Conflict can be managed, possibly to the extent of preventing a dispute resulting from the conflict. Dispute is associated with distinct justifiable issues. Generally the process of dispute resolution lends itself to third party intervention. It is concluded that effective management of conflicts and disputes would be furthered
Poole, M. S., & Stutman, R. K. (2016). Working Through Conflict: Strategies for Relationships, Groups, and Organizations (7th ed.). New York, United States of America: Routledge. The textbook Working Through Conflict analyses social science research and theories on conflict. The purpose of this book is to give the reader a better understanding of human behavior in a wide range of conflict situations. The book outlines the nature of conflict, it focuses on patterns of human behaviors and the importance
professional parties’ working together in a complex environment and each of them has their own goals and supposes to make the most of its own benefits. Therefore, the conflict may occur in construction industry, since there are different views among the participant of the project. Example of construction conflict are the poor management by the client and contractor, poor financial strength on the part of the client, contractor or sub-contractor, error in the specification and the differing site condition
How to resolve conflict between team members. Team Conflict is an interpersonal problem that occurs between two or more members of a team (Mary, 2010). According to Mary (2010), the conflict arises between team member will affect the outcomes of teamwork, and eventually the team does not perform at optimum levels. However, the conflict can be resolved by several ways. We should be looking at the issue from many different angles instead of being restricted to a very narrow view of the matter. Hence