The Digital Marketing Strategy: Starbucks And Digital Marketing Strategies

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The initial Starbucks established in 1971, it set out to be a different kind of company. One that not only just passionately committed to world-class coffee and the rich tradition, but also the way they engage with customers and communities to do business responsibly. Today, Starbucks has become a great example of an iconic brand and operates worldwide. The brand has strengthened their consumer engagement with the use of digital marketing strategies. In this essay, the author… Technology has developed throughout the last decade at a great rate to make human’s lives more convenient. Most people today, own one at least one technological device which could be one of the access platforms that form online channels the company may apply for their digital marketing to achieve profitability and retention of customers. Chaffey and Ellis-Chadwick (2012) state that a digital marketing strategy is constantly needed to provide a sense of direction for an organization’s online marketing activities so that they integrate with its other marketing activities and support its overall business goals. According to Parise et al., (2016), digital touchpoints may influence consumer experience with the brand and how it could give the retailer a sense of route to engage with each user in providing emotional and cognition content that determine its success. Digital touchpoint refers to the different stages: the awareness, consideration, purchase, retention, and advocacy stages of interactions that an

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