Tacit Knowledge

5. KNOWLEDGE MANAGEMENT DEFINED:

Knowledge is the information that has been processed and analysed to provide useful meaning and value. It is gained through comprehensive studies, experiments, experiences, findings, inventions, discoveries, practices and interactions which provides platform for skilled judgement and decision making. Basically, Knowledge can be categorized of 2 types i.e. tacit and explicit.

Tacit knowledge can be defined as knowledge which resides in someone’s mind. It is gained from personal experiences, training, formal and informal interactions with friends, colleagues and professional acquaintances. Intuition, mental agility, effective responses to crises, and the ability to adapt are also forms of tacit knowledge. Effective

Knowledge management creates, organizes, uses, transfers, collects, codifies, and exchanges knowledge and information between people. It seeks to align people and processes with appropriate tools to continuously capture, maintain, and re-use key information, decisions, and lessons learned to help individuals and organizations learn and adapt and improve mission performance. Knowledge management leverages knowledge that resides in individuals and organizations. It facilitates the flow of that knowledge across the organization and between organizations so employees can apply that knowledge to mission or operational requirements. Every employee must understand and practice Knowledge management. It will enable Nirvanabox to leverage technology in managing every data, learning and information gathered from day to day research and bringing upon a better future for

By utilising knowledge in a better and more systematic ways, both employees and the organisation can rip tremendous benefits out of it by making decision fasters, designing mission & experiments with more precisions, leveraging better opportunities to innovate and reduce development time resulting India grow faster than ever in Space Science.

7. Current Knowledge Management at Nirvanabox

Currently, Nirvanabox being at the initial stage of functioning, has to use data from various secondary source for its knowledge management purpose. It also has to do a lot of primary research to gain knowledge about the customer needs and how it can cater to these needs.

As a plan to gather customer knowledge in the beginning, nirvanabox conducted a field survey to know about the customer needs regarding various health and food habits.

Based on the data collected from this survey, nirvanabox was able to gather the knowledge of customers in various segments based on various demographics like age, income level, etc by analysing their food habits.

For example, from its research, it was able to find that customers in their mid 30’s and 40’s, who were also part of mid and high income group, were quite health conscious and were particular about their