The Four Dimensions Of Human Resource Management Of Southwest Airlines

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Introduction Human resource can be said to be the most valuable asset to any organization. In the present world many industries are moving towards automation and increase in dependency on technological advancements to grow their business. However it was humans that developed these complexed automated systems and it’s the human intelligence that promotes innovation and technology. It is therefore of utmost importance to identify the dimensions of Human resource management practices to gain a competitive advantage. The four dimensions of human resource management practices are; 1. Managing the human resource environment. 2. Acquiring and preparing human resources. 3. Assessment and development of human resources. 4. Compensating human resources. Managing the human resource environment. Strategic human resource management. This “can be thought of as the pattern of planned human resource deployments and activities intended to enable an organization to achieve its goals”- Noe et al (2012). Strategy formulation is the “process of deciding on a strategic direction by defining a company’s mission and goals and its external opportunities and threats, and its internal strengths and weaknesses. “ Strategy implementation is “the process of devising structures and allocating resources to enact the strategy a company has chosen.” Noe et al (2012) The mission of Southwest airlines is “dedication to the highest quality of customer service delivered with a sense of warmth, friendliness,

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