The Human Relation Theory

1421 Words6 Pages
“Classical approach seeks to regulate behaviour of workers through the removal of their control over the work process, the increased division of labour, work standardisation, close supervision and financial incentives.” (Burnes, 2014). In the nineteenth century many managers saw there is a need to remove the ‘rule-of-thumb’ theory and replace it with a more company-wide approach which could have worker’s behaviour in absolute control. A new approach was introduced and it was called the Classical Approach (CA). ‘CA’ was introduced in order for improvement in worker’s performance and intensify their competitiveness. It was an approach to view a company as machines and workers as parts that stimuli the machine into action and it was introduced…show more content…
Abraham Maslow’s hierarchy of needs basically explains the five levels of needs for a human to function e.g. physiological, safety, social, esteem and self-actualisation needs. If the basic needs (physiological) are satisfied then other needs need to be satisfied too. Until all needs are satisfied then the employee can work to its potential. McGregor’s Theory X and Theory Y are a guide for managers to know what employees like and dislike in a company based on assumptions about human nature. By having more knowledge on their employee’s emotions/feelings, they can brainstorm a way to reach their…show more content…
Yes and no. I believe both theories has its pros and cons, depending on what the organization seeks for and what is best for them. The ‘CA’ is strive to have the organization run in the most efficient way to provide the best outcome, since they mainly focus on the structure of the company. ‘CA’ can established a harmony in a company by controlling, commanding and by a bureaucracy theory. Many companies who uses this theory believe that it will allow the business to be more productive and make better faster decisions. This theory is usually approached by large organizations where they have a large number of workers working for them, for example like a military force. Where they need regularity and absolute obedience to authority from the employees. If not, it would have an effect on the running of the processes within the organization. On the contrary, ‘HRA’ has its pros too. It emphasize on considering employee’s emotions and communication while delegating work to them. According to Maslow’s hierarchy of needs “lack of satisfaction causes a deficiency that motivates people to meet their needs” (Maslow, 2014). If employees are dissatisfy within the workplace, then the managers could not withdraw the full potential of a worker. By taking this theory into account while doing personnel management in an organization, it’s considered to be important to communicate
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