The Effect Of Corporate Social Responsibility On Performance

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Corporate social responsibility can be seen as an evolving concept that currently does not have a universally accepted definition. Generally, corporate social responsibility is understood to be the way firms integrate environmental, social and economic concerns into their values, decision making, strategy and operations in a transparent and accountable manner and thereby establish better conducts within the firm, create wealth, material and improve society (Hopkins, 2011).
Socially responsible businesses are those that act morally towards their stakeholders (Hoang, 2014). These stakeholders include; employees and the society or local community as a whole. From this, one definition we can deduce is that Corporate Social Responsibility refers …show more content…

Again, Armstrong and Baron (2005) explain that performance encompasses what people achieve and how they achieve it. The implication is that performance can be seen as both quantitative and qualitative concept. Quantitatively, it can be measured based on the unit of output employees produce while qualitative measures will comprise the behaviours that employees exhibit in an organization. Furthermore, performance can be grouped into the financial and non-financial aspects. In this study, performance will be measured based on employees’ behaviour. The possible effect of Corporate Social Responsibility on the performance of the business can be viewed and measured from two separate angles. The financial and non-financial performance of the business. Under the business organisation’s non-financial performance, the size of the company can be analysed in order to find out if there is a significant …show more content…

Issues such as the damaging of the environment, treating members improperly, and the production of faulty products leading to the inconvenience and endangerment of customers are being strongly emphasised in the Ghanaian media; in other places, investors and investment fund managers have started to take account of a firm’s CSR policy before making investment decisions; some consumers have become highly sensitive to the CSR programmes of the firms from which they buy their goods and services. Such trends have contributed significantly to the pressure on companies to operate in an economically, socially and environmentally acceptable way (Daily Graphic,

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