Corporate social responsibility can be seen as an evolving concept that currently does not have a universally accepted definition. Generally, corporate social responsibility is understood to be the way firms integrate environmental, social and economic concerns into their values, decision making, strategy and operations in a transparent and accountable manner and thereby establish better conducts within the firm, create wealth, material and improve society (Hopkins, 2011).
Socially responsible businesses are those that act morally towards their stakeholders (Hoang, 2014). These stakeholders include; employees and the society or local community as a whole. From this, one definition we can deduce is that Corporate Social Responsibility refers
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Again, Armstrong and Baron (2005) explain that performance encompasses what people achieve and how they achieve it. The implication is that performance can be seen as both quantitative and qualitative concept. Quantitatively, it can be measured based on the unit of output employees produce while qualitative measures will comprise the behaviours that employees exhibit in an organization. Furthermore, performance can be grouped into the financial and non-financial aspects. In this study, performance will be measured based on employees’ behaviour. The possible effect of Corporate Social Responsibility on the performance of the business can be viewed and measured from two separate angles. The financial and non-financial performance of the business. Under the business organisation’s non-financial performance, the size of the company can be analysed in order to find out if there is a significant …show more content…
Issues such as the damaging of the environment, treating members improperly, and the production of faulty products leading to the inconvenience and endangerment of customers are being strongly emphasised in the Ghanaian media; in other places, investors and investment fund managers have started to take account of a firm’s CSR policy before making investment decisions; some consumers have become highly sensitive to the CSR programmes of the firms from which they buy their goods and services. Such trends have contributed significantly to the pressure on companies to operate in an economically, socially and environmentally acceptable way (Daily Graphic,
“Performance management practices have been the source of dissatisfaction and criticism for decades” (Risher, 2011). In organizations today, there must be some type of structure for performance. It is critical for each associate to under the direction of the company and how they play an important role in making the company successful. Performance management must be implemented in order to build some type of structure and hold people accountable.
Moreover, the paper will demonstrate the model related to CSR to the company which will identify the CSR techniques employed by the organisation. This will also discuss the advantages and disadvantages of employing corporate social responsibility. This paper will also provide the recommendations for better and further use of CSR models in the organisation. 2.0. Overview of the company
Modern day businesses have to be socially responsible; actions are taken to satisfy customers who might have a cause that they care deeply. Social responsibility occurs when a person or a company acts in an ethical and sensitive way towards important social issues of the day such as economic, environmental, and cultural concerns. Many businesses have a section of their website or business literature dedicated to social responsibility. Companies proudly detail the steps they are taking to address concerns that people have with the environment and economic issues. Having companies act in a socially responsible way is necessary because their actions have a tremendous positive impact on society.
Target Corporation needs to buy more local and diverse product from an environmentally friendly company and create a standard that adds value to the local communities and environment. In addition, Target Corporation should source products from diverse international community, minority organization, and women run organizations. Target Corporation must diversify its retail products to add more goods that are sporting, a bakery, and household's items as well educational services using partner organizations. Target Corporation needs to identify new third-party strategic alliances through which it delivers goods at the doorsteps, selecting with a non-perishable item and eventually perishable items depending on the locations. Target Corporation
It is the firm’s obligation to evaluate in its decision-making processes the effects of its decisions on the external social system in a manner that will accomplish social benefits along with the traditional economic gains, which the firm seeks. It means that social responsibility begins where the law ends. A firm is not being socially responsible if it merely complies with the minimum requirements of the law, because this is what any good citizen would do.” A firm will not survive without the support of both the stakeholders and shareholders, thus the CSR proposes the indication which states that a firm can never exist In a vacuum (Khalidah et. al.).
Corporate Social Responsibility (CSR) relates to the actions of an organization and the effects on the environment and social wellbeing. It is about the way that the company assesses its actions and takes responsibility for this. (Investopedia, n.d.) CSR is a management concept whereby companies integrate social and environmental issues in their business operations and interactions with stakeholders . The company aims to achieve a balance of economic, environmental and social objectives, while also listening to the needs of stakeholders.
SOCIAL RESPONSIBILITY As we defined above that social responsibility is to protect and enhance well-being of living things. Every organization is socially responsible to protect the environment and they can do there much which is legally required for the organizations. The very first social responsibility of every business is that to earn enough profit to meet his expenses. If the firm cannot earn profit no social need and social responsibility can be met by the firm the firm fails.
The framework design for use in any type of business should include: A performance measurement matrix, performance measurement questionnaire, a performance pyramid system, and a balanced scorecard (Chalmeta, Palomera, & Mattila, 2012). However, a good job description can clearly explain the company’s expectations for the job performed which should include the company’s goals. Therefore, documentation must continuously be updated to reflect the current and future situations. The goals should be different from the previous times of implementing the performance management system with the focus being on fair results. However, It is critical to build a performance management process and system to reflect the culture of the organization.
The True Cost demonstrates the need for Corporate Social Responsibility in businesses that only focus on the bottom line. At ……. we see the waste produced in third world countries from the manufacturing of clothes this shows us that these businesses do not take into account environmental sustainability. Companies who fail to incorporate corporate social responsibility need to design a CSR program in order to make their businesses sustainable because if the business does take into account the sustainability of their environment and their employees the business will not be
Profit-Oriented or Socially Responsible? 2 Corporate Social Responsibility (CSR) plays a crucial role in organizations and societies. Traditionally, CSR is a management concept that has been implemented by most of the listed companies around the world. CSR is implemented by companies to be responsible for the company’s consequences on the environment and social welfare in their business operations and interactions with their stakeholders (Unido, n.d). In the other words, CSR is a program that benefits both society and business that do not provide immediate financial benefit to the company but environmental change and positive social (Investopedia,
Davis (as cited by Khalidah, Zulkufly, & Lau, 2014) defined Corporate Social Responsibility (CSR) as “… the firm’s consideration of, and response to, issues beyond the narrow economic, technical, and legal requirements of the firm. It is the firm’s obligation to evaluate in its decision-making processes the effects of its decisions on the external social system in a manner that will accomplish social benefits along with the traditional economic gains, which the firm seeks. It means that social responsibility begins where the law ends. A firm is not being socially responsible if it merely complies with the minimum requirements of the law, because this is what any good citizen would do.” A firm will not survive without the support of both the stakeholders and shareholders, thus the CSR proposes the indication which stats that a firm can never exist In a vacuum (Khalidah et.
A basic and principle of the organizational management is the performance measurement. To successfully measure the performance of an organization, it is essential to identify and focus on the key areas of the business that contribute in the success and improvement of the organization. These indicators are called Key Performance Indicators (KPIs) (Invest Northern Ireland, n.d.) “KPIs are an actionable scorecard that keeps organizational strategies on track” (Petersen, 2012), and monitor continuous progress toward predetermined organizational goals (Bortniak, 2012).
In the recent years more and more companies in the retail and food industry are concerned about the environmental consequences of their action and also the social ethics for the people involved in the production process. This is a shift from the philanthropic actions companies used to take in 1970’s and by following basic international standards to a ‘business case’ perspective of CSR (Customer Social Responsibility). According to the World Business Council for Sustainability Develpoment ( WBCSD) CSR is: ‘’ the commitment of business to contribute to sustainable economic development, working with employees, theirfamilies, the local community and society at large to improve their quality of life’’ (World Bank, 2002)
Corporate Social Responsibility (CSR) relates to the actions of an organization and the effects on the environment and social wellbeing. It is about the way that the company assesses its actions and takes responsibility for this. (Investopedia, n.d.) CSR is a management concept whereby companies integrate social and environmental issues in their business operations and interactions with stakeholders. The company aims to achieve a balance of economic, environmental and social objectives, while also listening to the needs of stakeholders.
Performance Management Performance management according to --- is a function that that embraces activities such as articulated goal setting, uninterrupted progress reassessment, regular communication and feedback, as well as coaching for better performance. Likewise, it involves execution of employee development plans and rewarding accomplishments. In other words, performance management focuses on improving employee performance along with effort via a process that supports employees to get personal and professional fulfilment by a feel of purposeful contribution. In organisations, management is responsible for meeting organisational objectives through the involvement of others; through evaluating the performance of systems and human resources.