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The Importance Of AIDET

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AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) is a communication/service tool our Staff and Providers are using in UCC. AIDET tool is a regional mandate for all Urgent Cares and is proven to increase customer service. It provides consistency in communication and service to our patients. All of Primary Care clinics will be receiving an in-service on AIDET. We appreciate your support in helping us provide consistency to our

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