Empathy - The capacity to understand the problems and grievances of employees and the view of the needs and aspirations of the employees that would assist in improving and strengthening human relations and personal contacts with the employees. Physical Appearance - It is essential for a leader to look aesthetically
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The first aspect of a legitimate authority figure is that they are knowledgeable. Without being knowledgeable, authority could not be legitimate, for it could not know how to lead. We as society look to our authority figures to tell us what to believe and what to do, for example a marine biologist is an authority on what to believe about fish and an engineer is an authority on how to build a bridge. This concept is seen in The Secret Sharer, as the captain is very knowledgeable about directing the ship through waters. Even when the crew questions his leadership and abilities as they sail through an increasingly difficult area, he is confident and knows what to do and pushes on.
This form of power requires not only education and access to data and facts, but also an innate ability to appeal to others in a way that is personalized to the audience. A certain amount of confidence and charisma is often associated with people who are able to exploit the power of persuasion. A nurse who is appealing to a board of directors for funding for a particular project will have facts and figures to back up not only the importance of their project and it's intended outcomes, but will be able to demonstrate a mutual benefit to the organization by allocating that funding. Empowerment is perhaps the most altruistic form of power in that it involves imparting power to others through informing, organizing and confidence building. It turns out that if power is shared in this way rather than being reduced it actually can grow exponentially.
People look up to leaders and developing and maintaining trust is a key part in leadership. Trust, integrity and honesty work in both directions. Leaders need to trust their subordinates just as much as followers need to trust their leaders. The third characteristic of an effective leader identified by Pearson-Goff and Herrington (2013) is legitimacy. Legitimacy plays a part in leadership through the old adage ‘been there, done that’.
Expert power is derived from possessing knowledge or expertise in a particular area. Such people highly valued by organizations for their problem solving skills. People who have expert power perform critical tasks and are therefore deemed indispensable. The opinions, idea and decisions of people with expert power are held in high regard by other employees and hence greatly influence their actions. Possessions of expert power are normally a stepping stone to other sources of power such as legitimate power.
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Ideal authority is well qualified and is always working for the common good of society. Ideal authority is responsible for the actions taken realizing the decisions made affect everyone in the surroundings. Ideal authority is understanding and interactive, always willing to listen to ideas that may be reasonable. An ideal authority is powerful, but does take advantage of that power. In “The Declaration of Independence,” Thomas Jefferson expresses the importance of equality and personal freedom.
Precisely how this is carried out can significantly affect the outcome. Furthermore, when leaders offer the right rewards that is reward that are valued, fair, and in line with what they can deliver like reward power is effective. In addition, being true to one’s word and using rewards in a non-manipulative fashion is also essential. The over use reward power by a leader may drive followers to view the relationship in purely transactional terms (JRP & Raven 1959). For example in Yahoo’s leader case study is, “One platform Yahoo utilizes to reward and recognize its employees is a program known as Yahoo Bravo.
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