The Importance Of Change Initiatives

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This guide is designed to offer a concise, focused overview of change and project implementation at SCAS. It provides an outline of the key concepts as well as offering guidance on how to access further information.
We strongly encourage you to review this document and consult the Portfolio Office for further information regarding recommended methodology, templates and guidance.
A flow chart to summarise the process for implementing a change initiative in SCAS is outlined in Appendix 1.
A core value of South Central Ambulance Service is innovation. We strive to develop new and innovative ways to meet the dynamic needs of our patients and staff. Innovation and change allows us to remain up to date with advancing technology, continuously
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It is important to recognise how each project contributes to the broader strategic aims of the Trust. This will help to ensure that, as an organisation, we are working collaboratively towards our shared vision for the future of SCAS.
At the start of a change initiative, it is necessary to identify who will be involved. Mapping stakeholders and clarifying roles and responsibilities early in a change can help to secure support for a change as well as ensuring that there is agreement around the levels of management required to make decisions.

The project management team structure confirms decision making forums and specifies responsibilities, goals, knowledge and skills required for each of the roles in order to ensure that the project has effective and appropriate support and governance. Key roles within this structure are detailed as follows:

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Stakeholders should be identified in the planning phase and a solid communication plan and strategy developed in order to keep people informed and up to date. Effective project leadership requires clear communication about goals, responsibility, performance, expectations and feedback.
Roles and responsibilities
Defining roles and responsibilities from the outset of a project allows those involved to be clear of expectations. It can improve resource utilisation and help to boost productivity by allowing those involved to plan their time most effectively.
Risk Management
Risk management is the process of identifying analysing and responding to risks throughout the life of a project. It is essential that a risk management strategy is agreed when planning the project and followed throughout as this will allow for proactive, rather than reactive, management of risks.
Business case
Monitor and Review
Continuous monitoring throughout the life of a change and beyond involves gathering of information to track progress. A framework for monitoring should be clearly defined along with and agreement of acceptable levels of performance. This will supports the identification of risks and issues and allows the comparison of actual versus planned progress which is fundamental to implementing a change on time, within budget and within scope and realising the
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