Five Components Of Effective Communication In The Workplace

Communication is key in a workplace in order to exchange oral, written, and nonverbal messages between people to accomplish common tasks and goals. It also creates an interactive, cooperative and harmonious environment among the employees to achieve effective communication. The outcomes of an effective communication normally allows having better relationships among the employees, therefore tasks and goals are accomplished faster and more efficiently.

My current workplace is a retail store on Walnut Street called Madewell, where I have been working for over a year. Figure 1 visually represents the organizational structure of the store, where the information is shared like the new organization style discussed on chapter 1. However, the communication

On chapter 1, we discussed the five components of communication skills, which are all applied at Madewell. For creative insight, managers are always encouraging us to ask questions in order to learn more about the company and the brand. For sensitivity, we not only have to listen to our co-workers but also the customers. We need to pay attention to every reaction the customers makes in order to keep improving the company, while the managers mostly focus on paying attention to the employees to create the most comfortable environment for us. For vision, managers are always looking for us to engage in a specific point and develop our conversations from there, especially when we are talking to customers and trying to make a sell. For shared meaning and integrity, we have different activities and meetings to engage relationships in the workplace and establish trust between each other. When reviewing all these points and connect it to the workplace, you can see how well a company is doing when it comes to effective communication.

Because of this effective communication employees are more comfortable to talk freely and express how they feel in the workplace. Managers endorse innovation and are very welcoming when employees give feedback on what the company is doing good or bad. They encourage us to pay attention to what the customers have to say in order

Most employees feel completely comfortable expressing how they feel, and contributing with ideas and feedback. Communication from the headquarters is shared with the associates and not only with the managers, so everyone it’s well informed at all times. This method allows the message to be received directly and not be lost in translation when it’s passing from the CEO to the associates in a hierarchy manner. Conflicts exist like every company, but the open-door program allows employees to talk to managers at any time, where the managers listens, investigate, analyze the situation and finds a solution as soon as possible. There’s always room for improvement, but so far the outcome of the effective communication at Madewell has achieved great relationships among the employees, therefore tasks and goals are accomplished faster and more