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Conflict In The Workplace

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Conflicts are an inevitable aspect of human interactions in any society, organization or social group of individuals. Conflict is part of human nature and it arises from differences that arise between people. These differences can range from philosophical, ideological and moral differences to unmatched goals and divergent visions between people. Usually, conflict is regarded as normal if it does not escalate into confrontations and other forms of physical, emotional or psychological distress. Conflict resolution is a very valuable life skill, and it can be applied in all walks of life – from interpersonal relationships, to family relationships, to workplace interactions, to management of businesses and organizations. This paper evaluates …show more content…

First, this conflict has led to discouragement and loss of motivation among volunteers and staff. This has led to a negative impact on the quality of their work. Secondly, this conflict has made volunteers and staff to lose confidence in the leadership team. This has resulted from the fairly public way in which discord and conflict within the leadership team have been expressed by the members. Lastly, this conflict has led to polarization of volunteers and staff in the organization along the lines of religion and race. This is because these issues that led to conflict within the leadership team have spilled over to the rest of the …show more content…

According to Atteya, author of, Examining the Effect of the Conflict Management Strategies on Job Performance (2013), collaboration and compromising have effective outcomes with managing conflict. Collaboration focuses on the entire group and the goal is to reach a solution that satisfies all parties involved through problem-solving. Collaboration would mean that the team members will listen to each other, openly discuss areas of agreement and disagreement, and understand each other. This is very important for the conflict resolution

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