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The Importance Of Diplomacy In Communication

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Diplomacy is especially valuable during disagreements. It actually arises from managing between states which typically have different opinions, conflicts of which led to wars. The functional part of any diplomatic communication is the ability during confrontation to express your feelings, needs, legislative rights or opinions in an inoffensive fashion. Russian president Vladimir Putin ones quoted: "Diplomacy is the art of telling someone to go to Hell in such a way that he looks forward to the journey!" In personal or business life, communication abilities may play an important role in determining how successful people are. Generally known as interpersonal or soft skills, an individual’s ability to converse effectively, handle disagreements, sense and reciprocate others thoughts and diplomatically convince others to the point of view are critical behavioural proficiencies. In current scenario, organizations seeks a person with technical expertise and proficiencies, predetermined degree of knowledge and one has to struggle if he/she lacks the above mentioned abilities. These endeavours can negatively influence ones career as well as on his potential to function as part of a team. Most jobs today require an employee being able to engage others, both inside and outside the office environment and …show more content…

One’s capability of resolving problems, taking appropriate decisions, effective verbal and nonverbal communication, and managing different working relationships will require that candidates and employees enhance and improve their interpersonal skills. Even if we are focused on customer facing jobs, executive or management positions, operational positions or creative IT jobs –the people capabilities that are so difficult to develop and define are becoming increasingly more essential. (Jerry Scher,

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