Ethnocentrism: The Importance Of Diversity In The Workplace

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The world today is much more closely knit than it ever was hence the birth of the term ‘global village’. As a result of this cultural entanglement communities are becoming much more diverse; companies have employees than different countries even continents. This makes us ask the following question – is this diversity beneficial? As far as workplaces are concerned the cons surely outweigh the pros and the greatest proof is that all multinational companies are hiring on basis of diversity as well as starting programs like employee exchange to have a mix of cultures in the workplace. This emphasizes on the fact that diversity is definitely beneficial for workplaces.
Firstly, diversity plays a great role in making a workplace healthier as individuals become less ethnocentric. As mentioned in the book us against them, “Ethnocentrism is a mental habit. It is a predisposition to divide the human world into in-groups and out-groups” (Kinder, n.d., p8). Ethnocentrism however is not to be confused with prejudice as it is not irrational,
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This study states that, “The accuracy of a crowd’s prediction cannot be worse than the average accuracy of its members… Furthermore, the amount by which the crowd out predicts its average member increases as the crowd becomes more diverse” (Page, n.d, p197). The author here refers to the businesses of prediction a business that is not an easy one hence proving that people from diverse backgrounds bring different and innovative ideas to the table. This can be in any field of business, the reason is not that the people from different cultures will be smarter than those of the dominant culture but simply because they have different experiences and different backgrounds so their thinking is unique from the others. The combination of these two mindsets is then better than the
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