Importance Of Effective Communication In The Workplace

In order to be effective in the workplace it is important to be able to communicate effectively and appropriately (Beebe & Mottet, 2016). Communication is the sending, receiving information, and understanding of messages from one individual to another. Communication is important between employers and employees. By being able to communicate effectively, employers can develop a good relationship with their employees. Effective communication skills are an important aspect of any employer. According to Bebbe (20150, “people who communicate effectively do well on the job” (p.2). Managers that possess effective communication skills are more likely to be successful. Aware, verbal, non-verbal, listening, and adaptation are five communication principles that can be useful when communicating with others in the workplace.

Aware

According to Beebe (2016), to be an effective leader it is important to be aware of your “own thoughts, assumptions, and communication behavior,

Facial expressions, eye contact, postures, touching, and hand gestures are ways of non-verbal communication. Facial expressions can show someone’s emotions and eye contact can help you with maintaining the flow of conversation. Postures can convey confidence and hand gestures make you look more confident and in control. Touching is another way of non-verbal communication. By placing your hand around someone shows that, you are being friendly. However, by touching someone it can also be interpreted as sexual harassment. The quality of your voice can indicate if you are angry or being affectionate. In addition, it is important to understand other people’s culture and personal preferences, which can minimize barriers and obstacles in the workplace (Dubrin, 2015). For example, on one occasion I received an award from my supervisor. However, when one of my co-workers congratulate me, I can tell by the expression of his face that he was being