Martinez-Pons (1997) continues to explain that the ability to relate behaviors and challenges of emotional intelligence on workplace implementation is a really big benefit in constructing an outstanding team. One of the most usual factors that leads to retention problems is communication flaws that create disconnection and doubt. A leader lacking in emotional intelligence is not able to effectively measure the needs, wants and expectations of those they lead. Leaders who react from their emotions without sorting them can create mistrust amongst their staff and can utterly put their working relationships on the line. Reacting with irregular emotions can be detrimental to overall culture, attitudes and positive feelings toward the company and the duty.
They can also encourage and inspire those around them. Individuals often respond to stressful situations based on how their leader handles the situation under stress. Leaders create and maintain a positive working environment. Studies have shown that leaders who consistently out perform their peers not only have the technical skills required, but more importantly, have mastered most of the aspects of EI. Leaders who regulate themselves effectively do not verbally attack others, make rushed or emotional decisions, stereotype people or compromise their values.
Being a good nursing leader is so much more than understanding work flows, budgets and patient satisfaction. One strategy for leaders to improve their ability is to learn about and improve their own emotional intelligence. Emotional Intelligence Emotional Intelligence refers to the ability of a person to recognize, understand and master their own emotions as well as those of others (Codier & Codier, 2017). For anyone in a leadership position, charge nurse, nurse manager or director, being able to recognize and manage emotions in themselves and others is a great advantage. Indeed, emotional intelligence is viewed as one of the best predictors of a successful leader (Codier & Codier, 2017).
In my view what transpires success in organizations is the link between top management and workers. The workers will perform their best once they realize the management understands them which enhance their morale to perform the best. This results to the success of the whole organization. Emotional intelligence is a wide area which involves various components such as: Self-awareness which a basic element in emotional intelligence as it enables one to have a deeper understanding of his strengths, emotions, needs, drives and weaknesses. People with an understanding of self-awareness know how their feelings may affect them, other people as well as their job performance.
However, the need of strong emotional intelligence is require for the people who lead others. Ermer (2012) stated that the terms strong emotional intelligence and leadership have deep link as it helps the leaders to recognise the needs of their employees, there satisfaction level, retention and their performance. It is important for leaders to observe the level of satisfaction among its employees in order to motivate them and to help them in performing according to the high working standard so that they can benefit the organisation. Here are some of the factors that are important for an emotionally intelligent leader who possess the responsibility and proficient to lead people especially in an organisation (Houghton, et al.,
It is so important because to most people experiences in an organization influences how they evaluate their own individual achievements and self-worth. However, the question is how people relate to developing competencies in communication of excellence in an organization (Watson, 2013). Organizational experiences of an individual results from the preferences, beliefs, abilities, and attitudes the employee brings t the organization, what types of relationships in organizations the individual develops, and how the organization plans to influence a person. Each individual brings to the organization their personal needs, communication competencies, predispositions for behaviour, skills and expectations (Ott, 2005). Individuals also create relationships with theirs, supervisors, customers, vendors and employees that become primary sources of information about all organizational aspects (Milkman,
A leader need a high degree of emotional intelligence to regulate their emotions and motivate others. To be a successful leader, emotional intelligence become an important course of growth and development of leadership in terms of building blocks in establishing relationship and deepening relationship with subordinates. According to Goleman’s emotional intelligence model (2001), four component include self awareness, self management, social awareness and relationship management. I found out that Kathy Smith is lacking in the area of social
In the above example, we saw the possible consequences that lack of emotional intelligence can cause. Moreover in as organizations carve out their businesses in global markets more, the degree of diversity in the organizations, it is more important than ever before that organizations and its employees become emotionally intelligent. Thus, emotional intelligence is a term being used more and more within human resources departments and is now making its way into corporate boardrooms where it enjoys one of the top agendas of top management. Emotional Intelligence Quotient can be defined as competencies that demonstrate the ability to recognize one’s behaviors, moods, and impulses, and to manage them best according to the situation. It involves emotional empathy; attention and discrimination of one's emotions; accurate recognition of one's own and others' moods; mood management or control over emotions; response to appropriate emotions and behaviours in various life situations.
Leadership is the process of influencing activates of an organized group toward goal achievement. In other words doing jobs through other people, however to be able to do so, a leader need to have a certain level of emotional intelligence, which is the ability to be aware and express emotions, and further to be able to handle personal relationships carefully and empathetically. The five main domains of emotional intelligence are; knowing your emotions (Self Awareness), managing your own emotions (Self-Regulation), motivating yourself (Motivation), Recognizing and understanding other people’s emotions (Empathy) and Managing relationships (Social Skills) Furthermore we will discuss the different emotional intelligence theories that have been
Considering that emotional intelligence deals more with skills to be developed than just personality traits, I look at areas of growth for myself when it comes to explaining my own emotional intelligence. I learned that emotional intelligence involves interpersonal skills and the ability to manage the behaviors and emotions of others in the workplace. In order to achieve emotional intelligence at a high level, many factors regarding one 's self must be analyzed. Self-Awareness, Self Motivation, and Self Regulation are all key components of emotional intelligence. In order to be self aware, I must be able to understand my own emotions, and my own strengths and weaknesses, as well as my needs.