Communicating is not an easy task. It is not just about one person interacting with another but it is to build and communicate a relationship (Thompson, N., 2011, p. 13). Specifically, communication that is empathic requires a certain skill and characteristics in order to be effective. Personally, I have experienced listening and responding to another individual that can be perceived as empathic. The qualities, skills, and characteristics involved are demonstrated effectively that helped resolve the issue and establish a relationship. However, due to some communication barriers that may arise, this is not always the case. During the times when I felt depressed and anxious, a significant individual helped me resolve it by communicating with …show more content…
After our conversation, I felt relieved, my emotions subsided and I feel less tense. For me, those are the outcomes because of his competent and empathic …show more content…
One barrier that I try to deal with every time I talk to my significant other is a psychological noise, specifically, emotions. I am the kind of person who says whatever is on my mind and my emotions greatly affect that. When I had a fight with my ex-boyfriend we were both angry, there were no chances for listening and talking calmly. I also wasn’t able to do perception checking. I immediately jumped into conclusion when he was not able to message me for the whole day. Also, when I let him talk, I was being the defensive listener, where “I perceive his comments as an attack” (Adler, R., G., R., & Sevigny, A., 2015, p.172). Despite all that, I believe that we can learn from mistakes. The mistake I did was when I let my emotions get me during that situation and I should have responded in a calm manner. Furthermore, I could have let him explain and listen because he might just be busy during that time or he was grounded for the day. For situations such as this, I realized the importance of perception checking to verify my thoughts and to “better handle my interpretations” (Adler, R., G., R., & Sevigny, A., 2015, p.54). Additionally, I will prevent the psychological noise from ruining the relationship by interacting in a calm manner and letting my time to think about my
This paper will explain the seven principles of patient-clinician communication. It will then apply three of those principles to my interactions with my patients. Next, it will describe three methods being used in my area of practice to improved communication between the patients and clinicians. It will ultimately choose one of those principles that applies best to my practice and clearly describe how I use it. It will describe ethical principles that can be applied to issues with patient-clinician communication.
Soft Sculpting The systemic intervention of soft sculpting, developed by David Kantor and Fred and Bunny Duhl was adapted as an intergenerational model by Virginia Satir in her experiential therapy, with the core concept being to bring family patterns alive in the present (Dallos & Draper, 2013). I had never used this intervention, but due to the client’s creativity and the therapeutic alliance having been established, I felt comfortable knowing she would have time to process any painful feelings which arose, in future sessions (Dallos & Draper, 2013). I contained her emotions throughout the whole process, which allowed her to assess the experience in a safe environment (Corey, 2009). We discussed the sculpt collaboratively (Appendix B) and observed how the lower part represented her current family of origin (FO) which were positioned as far away as possible, to protect herself from their toxicity.
The evaluation is the final part of my three mandatory written pieces of my graded unit. The final evaluation stage of the graded unit requires me to reflect on how the activity went, whilst highlighting my strengths, areas that require future development and identify my weaknesses, this, in turn, will enable me to adapt my practice to ensure I am continuously supporting patients to the standards set within The Nursing Midwifery Council (NMC). Looking back on the activity, I am proud of myself for being able to plan and follow the activity through to complication. When completing the book with Mr X I found it to be an enjoyable activity that not only offered benefits to Mr X but also to myself, it allowed me to understand the importance of building a therapeutic relationship with a patient. Building a successful therapeutic relationship required me to have good communication and interpersonal skills, (Radcliffe and Ford, 2015), that allowed me to build a relationship with Mr X based on mutual trust and respect.
Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having
Communication is an inevitable aspect of life. It is an event which happens almost every second of every day. Communication is an act of giving and receiving of information—desires, needs, perceptions, knowledge, etc.—of two or more persons through orthodox or unorthodox methods which can either be intentional or unintentional (de Valenzuela 2002). There are numerous types of communication and one is interpersonal communication. Interpersonal communication is one of the communication fields that several studies have focused on.
Introduction Communication is a very powerful thing and it is so powerful that humans and animals can interact with each other and communication is inevitable and it is either verbal or non-verbal and it can be effective or ineffective and it important that communication is effective or else you as an individual will not be able to build relationships and maintain them for a long time. The essay will talk about my strengths and limitations in a dyadic conversation between my friend and me. I will be focussing on myself in the conversation. The essay will also cover the communication concepts and basics. Strength (Effective Communication) There are two types of ways to communicate, effectively and ineffectively, the type of communication that will be discussed in the paragraph is effective communication.
Self-reflections on communication skills It is inescapable to have interpersonal conflict in any relationships and situations. (Solomon&Theiss, 2013) Yet, we should be able to handle conflicts with skills. Regarding the conflict I encountered, there are some communication skills I should have known and
The key to establishing a trusting relationship is the integration, usage, and mastery of therapeutic communication skills (Belcher & Jones, 2009).Due to the high importance of effective communication in mental health nursing, it is essential in therapeutic interventions. (Peplau, 1952) states that effective interpersonal skills are central to a mental health nurse’s ability to form a sound therapeutic alliance and to the role of mental health nurses. Excellent interpersonal aptitudes are what every mental health nurse needs to communicate effectively with clients. Active listening is more than just hearing what the client has to say, nurse must be actively engaging with the client, physically, emotionally and mentally. Effective listening is therefore a cognitive, behavioural and an affective process (Arnold and Underman Boggs,
Therapeutic communication is an interaction between a nurse/ healthcare worker and a patient that helps advance the physical and emotional health of the patient by using verbal and nonverbal communication. Therapeutic communication is an active process. This communication is an important part of building a healthy interpersonal relationship, explains "Psychiatric Mental Health Nursing" .Nurses, mental health professionals and other health care professionals use therapeutic communication to educate the patient or to elicit information for analysis. The nurse uses various strategies to help the patient express their ideas and feelings in a manner that establishes respect and acceptance. This, in turn, enhances the patient 's comfort levels, encourages a feeling of safety, and increases their trust in the nurse.
In general—even prior to my communications class—I consider myself a skilled communicator and a friend that is more than willing to listen to someone’s struggles; however, I did not recognize how much psychology was behind the way we communicate. Prior to registering for the class I knew I had areas to improve upon such as body language, lack of self-disclosure, and attribution, all of which I created plans to therefore enhance, but I had no doubt in my capabilities to be empathetic, skillful at solving conflict, and confident while speaking in front of others. Throughout the class I realized that more often than my words,
Introduction In any helping process, it should be guided by goals as they support the process ("Crafting Goals and Objectives", n.d.). Thus, as the head of the social service agency, I would work with both social workers to develop their goals. Goals
Humans most f the time fail to understand about other’s point of view therefore they mistrust their motives and impose opinions or decisions over others. True empathic communication shares faithfully not only words, ideas, and information, but also feelings, emotions, and sensitivities. This communication not only allows us to understand others but also to be understood. First seek to understand the other person, and only then try to be understood. Stephen Covey presents this habit as the most important principle of interpersonal relations.
Within this essay, I will be describing how the helping relationship is initiated by covering ethical concerns, boundaries of the relationships, equal opportunities and confidentiality. I will also be explaining how relationship is developed. In counselling, the client and the counsellor both work together in order to help the client. When entering into a counselling relationship, it is vital that the counsellor opens him or herself into an empathic experience, of the hopes, fears and doubts of the client. The counsellor also brings to the service, an empathic, non judgemental understanding and a professional approach to the service.
Reflection on the 5-Days Journey to Become a Better Listener Throughout the 5-days practice of active listening and basic attending skills in daily conversations, it was easiest for me to practice empathy. I found it easy to perceive the situation through others’ eyes and perspectives in order to capture the accurate meaning when I was nonjudgemental and listened attentively to others. As a result, I was able to develop empathic rapport in which I accurately sensed and understood others’ concerns as well as feelings as compared to when I conversed without empathy, allowing my presumptions to affect my interpretation of others’ meaning due to the need for others to agree with my worldview. Besides that, I was able to practice basic empathy, which is the second level of empathy where I paraphrased
Introduction: The process of communicating successfully with our family, friends, co-workers, business associates and people is one of the most critical skills. Communication is such a key part of life that I often tell to a person that “Its no use of someone if he/she really don’t know by associates people in their work place or area of field”. Communication makes us to be known of others, good or bad that depends on usability of a person communication. And, it is up to each of us to learn to communicate well with those who are important to us.