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Summary: The Importance Of Good Communication

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The importance of good communication in patient care and safety cannot be overstated. Miscommunication and communication breakdowns not only present challenges to medical personnel but also pose significant risks to patient safety and wellbeing. Indeed, The Joint Commission (TJC) has attributed some 65% of sentinel events to breakdowns in communication, (Cornell, Townsend-Gervis, Vardaman, & Yates, 2014, p. 1). This statistic is particularly troubling when one reflects on the fact that such devastating events are preventable. Therefore, it behooves healthcare professionals in every discipline and department to recognize and acknowledge the gravity and importance of good communication; it can mean life or death for patients.
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It requires tact, intuitiveness, patience, and wisdom in knowing how and when to respond. Fortunately, SBAR is an effective tool that has proven to increase patient safety and bridge gaps in communication, training, experience, and hierarchies (Raymond & Harrison, 2014). Utilizing SBAR in conjunction with strategies that generate collective awareness capitalize on multidisciplinary collaboration and input, is an effective approach for improving communication and generating a shared sense of …show more content…

(2015). Interprofessional collaboration in health care: Lessons to be learned from competitive sports. Retrieved from https://nu.blackboard.com/webapps/blackboard/content/listContent.jsp?course_id=_71981_1&content_id=_5220844_1&mode=reset.
Cornell, P., Townsend-Gervis, M., Vardaman, J. M., & Yates, L. (2014). Improving situation awareness and patient outcomes through interdisciplinary rounding and structured communication. JONA. Retrieved from ftp://ftp.umsha.ac.ir/Learning/Journal-of-Nuclear/Journal%20of%20Nursing%20Administration4/2014/Volume%2044,%20Issue%203/00005110-201403000-00010.pdf.
Cox, S. (2007). Good communication: Finding the middle ground. Retrieved from https://nu.blackboard.com/webapps/blackboard/content/listContent.jsp?course_id=_71981_1&content_id=_5220844_1&mode=reset.
Define Interprofessional Collaboration. (2018). Wolters Kluwer. Retrieved from https://nu.blackboard.com/webapps/blackboard/content/listContent.jsp?course_id=_71981_1&content_id=_5268407_1.

Marquis, B. L., Huston, C. J. (2015). Organizing patient care. In Leadership Roles and Management Functions in Nursing: Theory and Application (8th ed.). Philadelphia: Wolters Kluwer Health | Lippincott Williams &

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