The Importance Of Good Communication

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The importance of good communication in patient care and safety cannot be overstated. Miscommunication and communication breakdowns not only present challenges to medical personnel but also pose significant risks to patient safety and wellbeing. Indeed, The Joint Commission (TJC) has attributed some 65% of sentinel events to breakdowns in communication, (Cornell, Townsend-Gervis, Vardaman, & Yates, 2014, p. 1). This statistic is particularly troubling when one reflects on the fact that such devastating events are preventable. Therefore, it behooves healthcare professionals in every discipline and department to recognize and acknowledge the gravity and importance of good communication; it can mean life or death for patients. In this week’s…show more content…
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