The Importance Of Internet Shopping

9716 Words39 Pages
In the past few years, there has been a dramatic change in the way consumers have altered their way of shopping. The advancement of the Internet has empowered consumers. The growth and diverse Internet population means that people having diverse tastes and purposes are now going to the web for information and to buy products and services. Consumers can easily access a virtually unlimited products, brands, and sellers. They can switch brands or try different products in a single click. Satisfaction is one of the most important consumer reactions in Internet shopping, and its importance is reflected in the ability to increase customer loyalty, enhance favorable word of mouth lead to repeat purchases and improve the company’s market share and…show more content…
E-commerce is relatively a novel concept. It is, at present, heavily leaning on the internet and mobile phone revolution to fundamentally alter the way businesses reach their customers. While in countries such as the US and China, e-commerce has taken significant strides to achieve sales of over 150 billion USD in revenue, the industry in India is, still at its infancy. However over the past few years, the sector has grown by almost 35% CAGR from 3.8 billion USD in 2009 to an estimated 12.6 billion…show more content…
eBay is an online marketplace, where individuals and businesses come together to buy and sell almost anything. You can find everything on eBay. Mobile phones, digital cameras iPods, t-shirts, shoes, candles, furniture, jewellery, watches, handicrafts, kurtas, laptops, perfumes, computers, microwave ovens, toys, baby products, weighing scales, and much more. There are many ways to buy, so you can choose the format that is best for you. Make an instant purchase for products at a fixed price with Buy It Now button. Bid using the exciting auction-style format at the price you are willing to pay. If you are the highest bidder you get the item at your price. If you can’t find what you want, let sellers know – Post a Want It Now! You can Buy and Sell with Confidence. eBay’s Feedback system is very popular. Members rate each other based on their experience during a transaction. This is the easiest way to check a member’s reputation before you trade with them. Using eBay’s Buyer Protection Program, eBay covers your purchases up to Rs. 50000* (for PaisaPay transactions and up to Rs. 10,000 for non-PaisaPay transactions. eBay’s Dispute Resolution Center is also very well known. They can help you resolve any issues with your
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