Leadership In Tggi Friday

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What is leadership? Why do we need leadership? Is leadership important in a company? Leadership is the ability to influence, motivate and enable others to contribute toward the effectiveness of the organizations of which they are members. Thus, leadership undoubtedly will be an essential key of the successful of a company. Let’s imagine what if a company has no leadership, the company will be like a shell without spirit and those employees will find out that there is meaningless to stay in the company. Therefore, we can image leadership as petrol which motivates the car to be moving. In TGI Fridays, we can recognize that there is several leadership existed and it has made the company a successful story. In the following, we will state the leadership…show more content…
As we all know transformational leadership is an approach to leading that enhances the motivation, morale, and performance of followers through a variety of mechanisms. For more understanding, transformational leaders exhibit individualized consideration, intellectual stimulation, inspirational motivation, and idealized influence. With the advancement in communication technology, transportation and other technologies the world has shrunk into a global village. Therefore, TGI Fridays have been developing marketing strategies to fulfill the need, in an increasingly globalized market. The most important thing to do is to produce high quality products or services that customer values. This is because customer relationship is important to the survival of a company. In order to have quality products, transformation leaders serve as role models for their followers, allow them to identify with a shared organizational vision, and provide a sense of meaning and achievement. Transformational leadership attends to change the organization to fit the environment and motivate the employee to change to their expectation. Employee who has good relationship with customer will increase the customer satisfaction. Quality has different connotation to different people. Each customers value the quality in different ways. Thus, employees tend to think like their peers and think differently like those at…show more content…
In a restaurant, contingency happens all the time. For example, a people would like to smoke but people next to him resist to smoking. Anyhow, the people still smoking no matter what anti-smoke sign existed and what action should a leader take to handle the situation? This is a little case, what if a people is suffering heart-attack while having the food in your restaurant? What again if a homeless people come and ask for dining in your restaurant but he is smelly yet able to pay it? With contingency leadership existed in a restaurant, these problem will be handled very nice. For the heart attacking problem, if the leader can settle it completely the image of restaurant will be wonderful and in the same time will gain the volume of customer due to the good reputation. For the homeless people case, a lousy leader will drive them away directly and this will make restaurant a bad affect if people surround see it. Besides that, in nowadays, there is a job called youtuber. They used to capture everything from any aspect to gain online viewing of other people because get paid per click of the video. Why is the job affecting a restaurant? If youtuber pretend to a homeless and capture everything the restaurant did to him, it will create a bad reputation. Therefore, contingency leadership must be included as an compulsory element for a good leadership for making a good image, life-saving or
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