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Organizational Behavior: Madam Jessy

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Motivation as one of the most famous topic in organizational behavior, is refer to as the reasons that drive or attract people to perform action’s that in line with their desire and needs (Mttoi, 2013). In other words, motivation is the forces lies under an individual behavior that influence his or her intensity, persistence and direction, which are three key elements that constitute motivation. Intensity is concern with how hard an individual tries, persistence is refer to the amount of time he or she can maintain effort, whereas direction is the goals that drive people to action. Motivation can be influence by both intrinsic and extrinsic factors. Intrinsic factor refer to as the internal forces that can motivate a person through their inner …show more content…

However, in the case study, Madam Jessy was showed the autocratic leadership style in the organization operation. Autocratic leader also has known as authoritarian leader (Cherry, 2017). The characteristic of the autocratic leadership style is the leader holds authority and responsibility. It is matching the character of the Madam Jessy in the case study that she been appointed by the organization and giving authority in decision making to lead the team to achieve goals or target of the job performance for the organization. Besides, the leader has clear expectations about how and what to be done before decision making as well as without consider any suggestions from subordinates (Raus & Haita, 2011). The autocratic leader plans everything, made unilateral decision and limited employee’s participation in discussion but orders his or her subordinates to work according to their rules. Refer to the case study, Madam Jessy did not listen to HOD’s opinion that insufficient of manpower if transferred of employees to other project, she very confidence and insists that her decision not caused any issued. We cannot deny that she has her way and ability to solve the shortage of manpower issue when discovered the issue based on her experience and no caused any losses to the organization. Meanwhile, the autocratic leadership caused demotivation to their followers. According to Michael (2010), most followers of autocratic leaders in fact can be described as biding their time, waiting for the certain failure this leadership produces and the removal of the leader that they follow. The autocratic leadership style is more suitable during crises situations when need the decision making in rapidity and accurately (Raus & Haita,

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