The Importance Of Positive Communication In The Workplace

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Positive communication between co-workers in the workplace is a much needed asset, especially during the initial interview process of hiring a new teammate. The first few minutes of the conversation has a significant impact on the success of further communication, because the first impression is already created. Remember, as the interviewer or the interviewee it is always good to start with a firm handshake, smile, and keep eye contact. However, during the interview process for both sides of the table, questioning is also very important. During the questioning phase, you can verbally communicate, obtain information, show interest, and test your understanding. There are two types of positive communication in the form of questions, meaning questions that are open and closed. Open-ended questions demand further discussion and elaboration. Closed questions are those with short answers, for example yes or no. At some point the interview process will come to a close. The way you close this positive communication, is to determine the way the conversation is remembered. End the conversation on a positive note, by shaking hands again, say I look forward to hearing from you, and I thank you for your time. Negative verbal communication always has a significant impact on a person. As a manager, I am constantly giving negative verbal communication as constructive feedback. According to Adler, “Oral communication is best for messages that require personal dimension” (Adler, 2013). Moreover, I 'm not doing my employee any favors by withholding verbal constructive criticism about why he or she needs to …show more content…

Instead try to give positive reactions of nonverbal communication, this will show that you are interested in the conversation. For example make good eye contact by looking directly at them, lean forward, smile, be engaged and show them that you are

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