Operation Management Definition

Business owners or managers strive to ensure that business practices and operations result in high level of efficiency in the organization. Operation management is the practice of designing, managing and controlling the various processes related to production and delivery of value-added goods and services to the customers (Hill and Hill, 2012). This transformation process contributes to the capabilities of an organization to compete with other corporations in the business environment. Considering that a business’ profitability and long-term success is directly associated to the efficiency of daily operations, operation management is a discipline that has a critical influence in the determination of the performance of an organization. In

Through the company’s aptitude in ensuring quality servicing of the clients, a strong relation is created (Juščius and Snieška, 2008). When customers trust a certain supplier or business organization, they are unlikely to switch to other products or service providers. Consumers opt to deal with an organization that offers high-quality goods and services rather than those with cheap but low-quality products. Operation management assists the managers to familiarize with their strategic goals enabling them to fulfil the objectives of the organization. One of the aims set forth by a corporation is ensuring that the company has the potential capability to win over other competitors in the market (Wheelen et al., 2011). Thus, the operation managers design the products effectively to come up with satisfying results both to the performance of the business and also to their customers. Through this, the organization increases its competitive advantage, making it easier to attract and retain clients from competitors. Therefore, operation management allows the company to effectively promote its products on the

Through the various policies related to operation management, organizations create new methods in an attempt to increase their competing opportunities. The various plans and strategies that are documented under operations management ensure that daily activities are closely monitored for efficiency. This ensures that products are produced within shortest time possible and at minimum costs to ensure that high quality products at fair prices are delivered to customers. By ensuring that deadlines are met, products of the right quality and quantities delivered, an organization is able to retain the loyalty of customers in the long-term. Therefore, the discipline plays a significant role in ensuring excellent productivity performance in the competitive business environment, a reason why every modern business should adopt