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Organizational Citizenship Essay

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Organisational citizenship behaviour has received significant academic and research attention over the years. Most researchers view it as the extra-role behaviors that can help an organisation to become competitive and achieve its business goals and objectives. Bolino, Turnley, Gilstrap, and Suazo (2010) described organisation citizenship behaviour as a construct that encompasses everything constructive and positive that employees go out of their volition that supports colleagues and benefits the organisation. According to Agarwal, (2016), OCB is the practice of taking part in actions and activities that are not part of the formal job descriptions but bring additional benefits to an organisation as a whole. It underscores the role of employees …show more content…

The proposition of OCB is based upon social exchange theory (Blau, 1964). Extending earlier work on OCB, Katz and Kahn (1966) introduced the concept of extra-role cooperative behaviour, stating that effective organisations must evoke innovative behaviour. OCB is mainly studied in the context of OCB directed at supervisors (OCB-S) and OCB directed at organisations (OCB-O) as two distinct conceptualisations that stem from the pioneering work by Organ (1988, 1990), as well as that of Williams and Anderson …show more content…

Suliman and Al Kathairi (2012) remarked that the utilisation of organisational justice in improving organisational citizenship behaviour is a relatively new area of research. Despite this being the case, a significant amount of empirical research has been done on the practice. Organ (1990) noted that perceptions of justice have a critical role in influencing and promoting organisational citizenship behaviours. Several studies have been done to explore the mechanism through which justice contributes to citizenship behaviour. Suliman, and Al Kathairi (2012), for instance, reported that when employees perceive justice, they will develop a positive state of mind and become motivated to engage in organisational citizenship behaviours. Therefore, enterprises need to focus on creating a fair workplace to motivate employees to participate in organisational citizenship behaviour and contribute to the achievement of organisational

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