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The Importance Of Organisational Culture

1650 Words7 Pages

This essay discusses the topic of organisational culture. It explores the ways in which hospitality managers and leaders use organisational culture to improve the following: success of the business, and commitment of employees. A hospitality work placement will be used as a case study to understand the implementation of organisational culture to the organisation as a whole and its employees. The culture of an organisation very much defines its identity. “Organisational culture, also known as corporate culture, is defined as the system of shared beliefs and values that develops within an organisation and guides the behaviour of its members.” (Schermerhorn Jr, et al., 2014, p. 66) “The term ‘organisational culture’ has become popular in the last 20 years or so, becoming a trend. Thus, losing some of its meaning due to the overabundance of content and discussion surrounding it. However, ‘organisational culture’ is becoming more important as the modern workplace evolves.” (Alton, 2017) There are different types of organisational cultures and they can be influenced by various factors, such as local culture of the region of operation. “The Competing Values Framework, shown on the next page, is a practical way for managers to understand, measure and (possibly) change organisational culture.” (Kreitner & Kinicki, 2013, p. 68) The framework shows four different types of organisational culture: Clan, Adhocracy, Market, and Hierarchy Cultures. Although this framework is meant to

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