Issues In Organizational Behavior

Organizational behavior is the study of knowledge about how people act and behave in an organization. It includes behaviour of individuals and groups. Aspects like leadership, motivation, job satisfaction, attitude, personality traits and perception are all important issues in organizational behavior. Behaviours generated by individuals can influence a company in favourably but also in a negative way. Losses which an organization suffer can be depended on inappropriate behaviour of employees, however, devotion and involvement in the work can help an organization in its better functionalism. Employees are the most important resources, they are the source of achieving success. In today 's time knowledge, attitudes and motives of the employees

For the employer it is important if a driver cares about his given truck. He should pay attention to fuel consumption because if the combustion is smaller, the driver can cover bigger distance and in this way he saves the money of the company. He should be characterized by professionalism. Things like delivering product on time and in intact condition should be normal, but in real life there is variously. The truck driver can help the company in that way he will care about his car, he will care about tires and brakes during driving and all parts of the truck. If those things are damaged and this is necessary to fix it, there are large costs to the employer. Drivers who care can be prizewinning because thanks to that he saves money. Those who drive inattentively can easily damage the truck or get the ticket, for example. And then the boss of the company has to pay for inattention of the driver. I heard such situation that the truck driver was stealing fuel and was doing it regularly. In the information for the boss, he noted down that he had much more product in the semitrailer so it weighed much more, and fuel consumption was higher. In this way the driver made the employer he was nothing suspect. The driver lied and stole the company from money which were destined to fuel because he took it for himself. In my opinion the customer service is one of the most important isuues in the organization. Independently of the type of the business. The service should be kind and pleasant to the clients, characterised by high personal culture. If someone needs help, they have to do everything possible to satisfy the customer or solve a problem. The served customer should feel like at home and want to come back there. It would be grateful if the guest publishes his good and positive opinion about the company, customer service and nice