The Importance Of Organizational Citizenship

Who would you call a good citizen of a company?

To get deeper into this, I would like to begin by quoting a real life story here. It was the 4th week of July, Amanwho worked in my friend Raghu’s office was about to leave for the day, he shared with Raghu during the lunch that he was planning to go for a hangout with friends from Mumbai. As he was just about to walk out from his floor, he saw Rahul who was a new joinees sweating and tensed at his desk. Aman reached out to Rahul and asked if everything was alright. When he spoke to him he found that Rahul had to submit a project report the next day which is why he was tensed and worried thinking if he would be able to do it well. Aman after digging deep into the conversation realized that Rahul

When employees in the company have a feeling of belongingness, when they are ready to extend their roles and responsibilities from what they are assigned to, and feel closely responsible to achieve the aim of the company, I call it company or organizational citizenship.
Dennis Organ coined the term “Organizational Citizenship” as "an individual behavior which is not rewarded by a formal reward system ... but that, when combined with the same behavior in a group, results in effectiveness." Here it makes sense to talk further about different common types of organizational behavior.
According to Organ's study, when these common behaviors are exhibited in a group setting, it leads to more productivity and more effective work. Though many recognize dozens of other common positive organizational citizenship behaviors, the five defined by Organ in 1988 are still considered to be the most significant. The five most common behaviors, as defined by Dennis Organ, are:
1. Altruism
2.

Sportsmanship is also defined similarly, defined as exhibiting no negative behavior when something does not go as planned--or when something is being perceived as annoying, difficult, frustrating or otherwise negative.
In the context of a sport, sportsmanship might mean congratulating the opponent team celebrating their success in spite of the fact that both the team were fighting for the same title or lack of sportsmanship might mean shouting on team players and playing the blame game after loss.
In the context of business, imagine an employee who submits their proposal to their superior may be expecting it to be well-received and accepted—it is rejected, instead, and the employee displays good sportsmanship by not complaining about the situation to other coworkers or individuals who may report their behavior to others working for the