The Importance Of Patient Satisfaction In Nursing Care

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Introduction It is important for any health system to provide high quality of Nursing services and respond to the needs of client. Satisfaction derived from the Latin word “satis” meaning enough, is a relative concept that apply only on adequate care(Oliver, 2014). While patient dissatisfaction recommend that health care could not achieved their goal, patient satisfaction is not always apply brillient or high quality care.on the other side patient satisfaction is important but not adequate condition of health care quality. (Piredda et al., 2015)
Patient satisfaction with nursing care defined as the level in which nursing care encounters patients anticipations in terms of art of care, technical quality, physical environment, availability and continuity of care(Mrayyan, 2006).
There are three dimension of nursing care which are used to assess patients satisfaction, that are, Nursing skill, Attention and Physical Care(Khan et al., 2007)
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Their experiences often told about the organization that how well a hospital system is operating. Patients satisfaction is focused on" procedure measure of patients. It shows the patient’s own reaction , and evaluation of care given by health care providers. Patient satisfaction is the only available measure of the personal impact of the full spectrum of the care process(CHAKA, 2005).
Patient dissatisfaction with the nursing care services may lead to lower usage of the nursing care administrations by the patients (Yunus et al., 2004). For the reason, many researchers have acknowledged that patients’ satisfaction is just not only a measure of quality, but the goal of health care delivery (Merkouris et al.,

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