Professional Communication Essay
THE IMPORTANCE OF PROFESSIONAL COMMUNICATION
A. professional communication refers to the various forms of speaking, listening, writing, and responding carried out both in and beyond the workplace, whether in person or electronically. As Cheng and Kong point out in the preface to Professional Communication: Collaboration Between Academics and Practitioners (2009), "Professional communication is an emerging area of investigation in many disciplines such as applied, communication studies, education, and psychology. . . . [T]he understanding of professional communication can be enhanced by the studies conducted by the professionals themselves, because they are the insiders in their professions."
E.g.:- 1. Determine purpose and audience 2. Collect information 3. Organize and outline information 4. Write the first draft 5. Revise and edit. B. Unprofessional Communication Techniques: - Communicating professionally is one of the unwritten rules and expectations of professional behavior. Unprofessional behavior indicates a lack of respect for yourself and others as well as immaturity, and it signifies a disregard for cultural and workplace standards. Remember, too, that while you can lie with words, nonverbal communication techniques are powerful ways to convey what you are really thinking and feeling. E.g.:- 1. Being unresponsive 2. Blaming 3. Not keeping promises 4. Politics 5. Being fake
Unprofessional Communication Techniques People commonly fail to answer emails or calls, which
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