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The Importance Of Professionalism In Today's Society

739 Words3 Pages

Professionalism is being reexamined in today’s society. A reason to investigate why would be that the medical profession is more of a business instead of a personal experience. Our history is full of examples of how the medical profession used to be personal. For example, doctors made home visits, but now patients schedule appointments in the doctor’s office. Is the patient’s experience in the physician’s office a professional one? This question warrants revisiting professionalism. Legalities have been put in place due to many non-professional issues. Some issues that would make the medical office more professional would be positive personal interactions, integrity, and clinical ethics. Positive personal interactions include setting up creditable relationships with patients and coworkers. Patients are handing over their well-being to medical personnel so they want the office experience to feel secure. Sullivan Luallin Group has a healthcare service model called CLEAR. It is an acronym that stands for connect, listen, explain, ask, and re-connect.
The group uses this to implement their performance standards and service protocols. I think this model is important to use because it reminds employees to give his or her best to the patients every day. Patients are expecting their medical experiences to be patient centered. Medical personnel are dealing with the patient as a whole on a social, medical, personal, and mental level whether it is realized or not. I

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