Education In Service Sector Essay

Service sector accounts for a substantial share in Indian economy and among the service industries, education sector is emerging as a major commercial activity in the nation (Kaushik, 2012). Quality in education is fast emerging as an interesting and valued area of study. Educators and researchers across the world are constantly engaging themselves in identifying the nuances involved in quantifying the factor of quality in education through empirical studies. Though the area is still new, studies in the field are gradually filling up the vacuum. Some preliminary studies have also been done in the Indian context. However, there is a gap which needs to be bridged with some quality research endeavours. And more so in Indian scenario as the education sector is growing up at a rapid pace in

This has led to the emergence of a debate on the applicability of quality management principles, methodologies, and tools to the Higher Education sector. Today higher education has become a commercial enterprise and is being treated as a marketable commodity (Kaushik, 2012). The rapid growth of higher education in India can be contributed to the increase in the number of students enrolled. However, this sector is clutched with numerous problems which is affecting the quality of education. Problems like quality of research, academic quality of students, lack of innovation and creativity, lack of proper accreditation and assessment are acting as barrier in improving the quality of education. The government spends a huge sum of money to improve the quality of higher education. But, quality is not maintained on a continuous basis. The academician and the management of the institutes often see it as a quick fix approach especially during the time of visit by different accreditation committees (Krishnan,