The Importance Of Queue

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Did you ever wonder why it seems to take ages getting to the front of a queue? As referred to a survey done by an auction site, throughout our lifetime we spend six months waiting in a queue, which is nearly equivalent to three days over a year. What makes the survey more interesting is, it revealed just hanging around on platforms waiting for the train, or queuing at bus stops, actually takes up 653 hours over a lifetime. These scenarios proved that a queue is indeed a common every-day experience. Nevertheless, what is a queue and what makes a queue a fair and ethical queue? A queue is generally being defined as a line people or things waiting to be attended or to proceed, usually in sequential order beginning from the front or top of the …show more content…

This is because it does not concern with the abstract principles such as first-come first served that promotes equitable and fair access to resources and socially valued commodities (Zajda, Majhanovich, & Rust, 2006). In multilevel queuing system, social justice and equity collide as if an organization achieves social justice for one group of customers (main queues) then it will have created inequity for another (priority queues) and vice versa (Matthew, MacLaren, Gorman, & White, …show more content…

Most of the times, queue skipper did arouse us to anger but the feeling slipped away soon after the incident and we just accepted it with the thought of “I am having another unfortunate encounter or day”. We do not see the unfair queuing system as having any major impacts on our lives and our societies. This may be due to the fact that queuing is often being related with waiting for the service in theme parks, banks, supermarkets and for public transportation, something that are rather predictable and inconsequential. However, what if we are actually queuing for life? One of the most common queuing for life examples is queuing for organ-transplantation. Besides having the patients being assessed to necessary clinical needs and benefits such as the blood compatibility rules, the likelihood of deterioration and numerous factors that can contribute to patients’ urgency for surgery, what is going to happen if a medical institution decided to also consider the priority queuing where the rich will be saved first by having their names move to the top of the waiting

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