Statement Of Purpose: A Career As A Restaurant

My major is Business Administration; I have always enjoyed managing and developing new ideas into successful business. Currently I am most interested in pursuing this area of study in relation to restaurants. Some of the most rewarding moments of my professional career are those I had while working in restaurants. The adrenaline of food service and the lifestyle that comes with it - mise en place for example - make this type of work environment exhilarating for me. I have no formal training in restaurant management, and this is my first time doing any kind of business course, but I do have extensive experience in customer service, as well as in project/operations management. Consequently, I thrive on improving the efficiency of any workplace;

According to celebrity chef Robert Irving in his interview with BusinessInsider.com there are five main reasons why restaurants fail, inexperience, bad people management, no accounting skills, subpar customer service, and bad food quality and execution of the dishes. A restaurant.com article also includes as the main causes for restaurant failure the location of the venue. All of these things put together can create a perfect storm that can bring down even the best tasting

The final product, the food, is important, but even a bad meal can be made better, bad service, is a guarantee that person will not come back. As I mentioned before, there is no way for people to know that your food is good before visiting you other than comments from happy patrons, their ability to spread the word that your place is actually worth visiting is your best marketing tool, you need you patrons to post, tweet, blog, and checking, while raving about the amazing meal they had, and that will bring you new costumers. Providing impeccable customer service, even when the food fails, will greatly increase the odds of that person telling another it is worth a