PRODUCT-SERVICE SYSTEM DESIGN The most important stage in adopting PSS is PSS design which has become an emerging research area in PSS ﬁeld . Previous studies have proposed several methods for PSS design, such as product/service integration design methodology based on the axiomatic design theory and the fault tree analysis, and product-service blueprint method . The previous methods has proposed design frames, PSS development processes, tools implementation and service design process. PSS design is quite different from physical product design because of several new variables, namely: time, interaction between PSS actors, social habits, and culture background. In PSS, the important aspects to improve competitiveness are collaboration among customers, developers, suppliers, and manufacturers throughout the entire product-service lifecycle are becoming much important for the most advanced competitiveness .
5. Website Builder Previously, clients either to call by phone or walk to the hotel, if they are interested to reserve room. It’s difficult to discover the information about the hotel such as room type, room available, hotel service, etc.Additionally, if clients have reserved room, they are not allow to edit some data or cancel. So, these are a drawback that need improvement unless the hotel can’t complete another hotels in the hight competitive world. Nowadays, people prefer accessing Internet and buy things or get service from website.
The importance of technology to the hotels increased today and the professional hotel managers’ embraced then change as it is a powerful tool in ensuring guests’ satisfaction. As the new technology is making giant strides in hospitality, so does the importance of all the opportunities to interact with the guests. (Philippines, 1977). The professional concierges together with other employees fully understood that with few human interactions, as every opportunity of interacting with the guests should be executed flawlessly with a very warm smile they can create a pleasant and a long lasting
The proposed method for SCST will be the structured behavioural method (Personnel Selection: Methods: Interviews, 2015). This allows the interviewers to conduct a fair interview and understand the candidate’s behaviour. This is best suited for SCST as it provides insight on the candidate’s skills such as teamwork, initiative, leadership, problem solving, stress management, work ethics and will help differentiate which applicant to
Purchasing Hotel Supplies That Last Long Hotel owners spend billions of dollars to purchase hotel equipments every year. Apart from serving the purpose, they also add beauty to your hotel lobby and rooms. Interior designers say the right hotel furniture is also important to provide the unique look to any hotel and for this reason hotel owners closely work with them. If you are going to purchase hotel furniture, you have to consider even more things before buying the right hospitality equipment. Furniture comes in different styles and designs and you have to consult with your interior designer to purchase the right hotel supplies.
Every guest that walks into the hotel has its own level of expectation that the hotel need to reach. If customer satisfaction levels are low, there will be very little loyalty. However, customer satisfaction levels can be quite high without a corresponding level of loyalty. Moreover marketplace. The marketplace is a key factor in the development of loyalty.
And then, if the internet system destroyed that affect the service quality, such as will delay customers check-in or check-out process. Moreover, if the internet server destroyed the customers cannot through internet reservation, that maybe affect company meet target. -About the lack of talent staff, due to high employees turnover rate, so hotel always need to hire part-time employees, but part-time employees without experience, that maybe the part-time employees cannot to meet the management's high quality services, that maybe effect hotel
In addition, hostels are much better quipped with information on sights worth seeing, good restaurants and nearby shops in comparison with apartments and hotels. We would recommend a hostel when you go on trips: • Where you plan to move often or visit several different locations, • to more expensive countries, • In cities. Lastly, we would like to add something about safety. Hostels, just like hotels, have someone working at the reception desk 24/7, or if there is nobody there, the doors are locked. You can also rent a safe, so the safety level is comparable to that of hotels.
2.0 Environmental Analysis In order to better evaluate the business environment in which this business is involved, a Porter’s Five Forces analysis is conducted. This analysis would be able to give a clear view of the competitiveness and profitability of the hotel industry. 2.1 Threats of New Entrants- Barriers to Entry For an industry, the threat of new entrants is mostly determined by barriers to entry. The barriers of entry could be made of financial and non-financial factors as well as the competition already present in the industry. The hotel industry in characterised as an industry with high capital costs which would include the costs of construction, furnishing and equipment, pre-operational expenses and finance.The two most important
2.1 Introduction This chapter we provides the literature review that related about the project development and to more specify about the project that have been done. The system that will create about the booking online of the car rental. The system have to actor that will use the system, there are the customer and the admin. This system will help to improve the company and increase their business. The system that will be created have this main criteria, can make the booking of the car and the view of the car availability.