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The Importance Of Supportive Communication

1320 Words6 Pages

Most employers found that the biggest problem they have in the company is effective communication. The workers and managers are not aware of the importance of communication skills. Company nowadays start to focus more on the importance of communication. Supportive communication is very common in workplace. It is the basic of effective communication. It keeps relationships between one and other while solving the problem in effective manner. It is a kind of interpersonal communication that helps you to communicate accurately and honestly without jeopardizing interpersonal relationships. It also allows you to speak up the negative feedback to solve a difficult problem with another person and strengthen your relationship. There are eight attributes in supportive communication. When using supportive communication, not only the message is delivered, but the relationship between the two communicating parties is supported and enhanced. The Researchers have found that the organizations that emphasize on supportive communication enjoy greater productivity, greater quality, faster problem solving and fewer conflicts between each and other. Moreover, supportive communication also allows organizations to resolve customer complaints and customer misunderstanding. The first attribute of supportive communication is congruent, not incongruent. The best communication and the best relationships are based on congruence. That is verbally and non-verbally communication matches exactly what the

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