The Importance Of The Housekeeping Department

Introduction Housekeeping department plays an important role in the hotel industry. (Transcript of the Importance of Housekeeping (pg.1), 2014). Housekeeping is the department that concentrates with cleanliness and all assisting service attached to that. The standard of the cleanliness of the hotel is important. (Housekeeping Department Duties (pg.1), 2016) In hotels, accommodation tends to be the largest part of the hotel. The housekeeping department takes care of the cleanliness of all the rooms in the hotel. The hygiene factor must always be presented in the hotel in able to give good first impression to the guest. (Importance of the Housekeeping Department, 2012)

The system of operation in housekeeping department The purpose

The housekeepers will keep track of all the room status information in order to increase the efficiency of the room attendants and making sure rooms are cleaned on time so that the housekeepers can inform the front desk that the room is cleaned and released. Not only that, it also helps to notify both front desk and housekeepers if there are any new arrivals on the day itself.

Suggestion to improve the system in the housekeeping department First of all, what I would like to suggest for the manual system is for the public attendant to clean the restroom following a schedule, for an example restrooms that are located near the restaurant should be cleaned when it is not during operation hours so that it would be more convenient for the guest to use the restroom. Secondly, what I would like to suggest for the semi-automated system is that housekeeper should put two or more staff to collect laundries and linen so that the service flow will be more efficient and save more

Secondly, the person in charge of laundry should always make sure to appoint staffs that do not have many responsibilities on that day to go collect the dirty linens and laundries or to hire additional staff. Lastly, the manager of the housekeeping department should provide a small training to all the staff in housekeeping to learn about the system so that they would be able to fully understand the use of the system. In that way, the housekeepers are able to be more productive. (How to Monitor & Improve Workplace Operations, 2016)

Conclusion

In conclusion, the system of operation in housekeeping department plays an important role as it helps keep track of all the room status and maintenance of the rooms in the hotel. Not only that, it also helps create service that runs swiftly and efficiently that would cause no flaw to the standards and the service of the