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The Importance Of Travel Websites

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Research Question How people use travel website to make decisions? Decisions refer to accommodation, itinerary, deals, packages and flight fares. Introduction Online travel Web sites have been the most frequently visited online information facilities by travelers. (W. Chih Chiou, 2011) Travel websites should regularly be checked upon the effectiveness of its site so that it fulfills it’s objective which is to be useful for travellers. There are many competition when it comes to travel website, what matters is which website contributes detailed information that a traveller is looking for. Methodology Through this research paper we will be finding out how people use travel websites to make decisions. The reason for this research …show more content…

(Heelye Park, Zheng Xiang, Bharath Josiam & Haejung Kim pg 23, 2013) These journal says otherwise when my respondents have no doubts or trust issues with travel website. It could have been a few instances but travel website has its credibility rate. Ravi, a tour guide mentioned for the first question what do you look for in a travel website? Travellers look for tourist attractions, destinations, and places of interest that should not be missed and look out for safe and affordable accommodations and places to dine. 13 out of 15 mentioned at least 2 points of what Ravi mentioned. 90 percent of respondents mentioned they use 3 websites to compare to make a decision before confirming a trip. They look for useful information example how many minutes to travel from airport not every websites provide this detail. The accommodation booking process can compare with other websites to check on cheaper website to book from. The similarity between the reviewer and the user in terms of travel activities and, to a lesser degree, demographics is an important factor for the user to evaluate credibility of the travel reviewer (Gretzel, Yoo, & Purifoy,2007; Kabassi, …show more content…

Appendix 1 1) What do you look for in a travel website? 2) How frequently do you base on travel website to decide on a scale to 1 to 10. 10 being the most frequent. 3) What kind of review do you trust in the travel website? For example with photos or the origin of the person who is commenting. 4) Pick what influences your decisions the most? You may pick more than one. - Ranking - Number of reviews - Travellers pictures - Number of stars - Price - Reviews - Location 5) How do you think travellers book and made decisions before new media existed? 6) Tell an instance where by the decision you took using a travel website was useful or was negative. 7) Maximum how many travel websites do you use to compare before making a decision? 8) Why do you think travel websites are

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