The Importance Of Workplace Diversity

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CHAPTER 1 INTRODUCTION 1.1 Background of Study Workplace diversity is defined by Kreitner and Kinichi (2004) as the multitude of the individual differences and similarities that exist among the people working in an organization. Dealing with workforce diversity requires managers to integrate the collective differences and similarities. Diversity constitutes race, gender, ethnic group, skin colour, age, personality, education, cognitive style, organizational function, nationality and so on. Diversity is a complex and controversial phenomenon in organization in this era of globalization. Workplace diversity does exist when organization recruits the employees from different background or nationality. Organization takes it as an investment for…show more content…
Research shown that a diversify workplace able to improve the communication with an organization’s clients and could also increase the employees’ productivity, creativity and problem solving abilities within the organization (Elizabeth, 2014). However, this implementation seem are not easily found in certain field of company or organization in Kuching. The companies failed to adjust the balance of employee from different groups. We know that commerce has been growing in global level rapidly in past ten years. In this case, supposed the company should hire their employee from different ethnic groups to makes the team more diverse for the organization development, or the company should allocate the quota for different ethnic groups in board level in order to capture business opportunities. According to Rose, the workplace diversity could bring some positive impacts towards all employees within the organization such as productivity increased, creativity increased or even the language skills of employees can be improved by interacting with different people who speak different mother tongue (n.d.). It seems that getting more employee from different background could enhance the organization development and improve the employees’ qualities within the organization. However, the reality reveals that this is not the case in most of the…show more content…
1.3 Research Objectives 1.3.1 General Objective • The first aim of this research is to describe diversity practices and provide understanding of the workplace diversity that will affect the employees performance. To study the advantages and limitations of implementation workplace diversity towards organization. 1.3.2 Specific Objective • To investigate the relationship of gender towards employees’ job performance • To investigate the relationship of age towards employees’ job performance. • To investigate the relationship of ethnicity towards employees’ job performance. • To investigate which independent variable has greater influence on the dependent variable. 1.3.3 Research Questions • What is the relationship between gender and employees’ job performance? • What is the relationship between age and employees’ job performance? • What is the relationship between ethnicity and employees’ job performance? • Does a workplace diversity give a positive impact towards employees’ job performance? 1.4 Scope of
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