The Information Society Concept

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The ‘information society’ concept was introduced in Japan, through published texts around the 1960s (Duff, 2000, p. 3). Throughout the years many have philosophized about the concept of an information society; providing many different theories and definitions. A definition taken from IBM (1997) states that an information society is:
“A society characterized by a high level of information intensity in the everyday life of most citizens, in most organizations and workplaces; by the use of common or compatible technology for a wide range of personal, social, educational and business activities, and by the ability to transmit, receive and exchange digital data rapidly between places irrespective of distance” (as cited in Llwd, 2012, p. 13).
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Governments have introduced e-government services to ensure citizens and businesses are able to access government information services through internet applications (Djurick, & Kovacevic, 2011, p. 321). In Trinidad and Tobago TTConnect was introduced to assist citizens with e-services such as housing applications and bill payments. This site also provides information on current events and government ministries. TTBizlink which was introduced in 2011 allows business persons to interact with government agencies. Businesses are able to apply for many various licenses and permits required for operations. Online government services assist in improving administrative services by reducing any bureaucracies that exist to receive public services. These services are also convenient as everyone has access to these facilities regardless of location. The information society has also prompted the government to create policies and national plans to ensure their country transitions smoothly into the information society. Information policies created by the government are usually influenced by technology. These polices seek to encourage information to be created, communicated, used and stored (Alozie, 2003, p.152). ICT plans have been developed to reduce the digital divide in poorer communities by providing access to ICT services. Exposure to these services enables citizens to become more competent with technology and information seeking activities so that they can participate more to the information society. The Telecommunications Act 2001 of Trinidad and Tobago was developed by the government to ensure there is fair competition amongst telecommunication operators who have an equal chance of owning licenses for operation. This Act ensures there is improved accessibility and efficiency in the telecommunication services provided to

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