The Importance of Accountability Why is Accountability so important in the health care industry? Even though a situation may be positive or negative, every aspect of health care needs to be credited to something or someone, with accountability, errors can be fixed and then prevented and helps keep costs down. An employee accountability is measured by customer satisfaction, results of performance, and the cost and impacts of the employee over time, and affects an organization’s working culture by their values, integrity and work ethics. A successful organization follows the checks and balance process, maintains a positive working culture, and stays clear from blame. The importance of accountability in the health care industry Accountability
Access to health to services and quality of healthcare is solely dependent on the health workforce and therefore their performance and productivity in healthcare provision is of utmost importance (Dieleman et al., 2006). Health worker motivation entails the intrinsic drive within the health professional to provide health services in an effort to achieve the organizational goals (Franco et al., 2002). Resource limited countries including sub-Saharan Africa are making significant progress towards achieving universal access to quality healthcare, this has resulted to improving the health outcomes. However, the challenges
We can nurture such cultures by encouraging team cohesion, developing a sense of team optimism about the work and building a sense of efficacy. Good leaders enable their team members to feel confident in the ability of the team to achieve its goals and deliver high quality, compassionate and inspiring care. Listen constantly and carefully in order to learn about the obstacles and hindrances those frustrate frontline staff and then work with them to overcome them. And they take the insoluble problems to more senior leaders and mandate them to help find lasting solutions that enable staff to deliver the care they wish to. Such approaches are essential if the healthcare professionals able to meet the challenges of the sector and deliver the care the public wants and
Whether an organization is seeking to improve patient wait times, telephone service, diabetes care, or other goals it deems important, a team effort helps an organization to achieve significant and lasting improvements. It is the responsibility of each individual to be an active and contributing member of the team. Each person on a team brings a distinctive perspective to the process; i.e., how things work; what happens when changes are made, and how to carry on improvements during daily work. Contributions are made from each individual 's skill set and the team 's synthesis of ideas. Focus on Use of the Data Data is the cornerstone of quality improvement.
Health and performance in any organisation are of paramount importance. Therefore, factors that may enhance effectiveness within the organisational context warrants consideration. According to Bakker & Oerlemans (2010), employees need to be energetic and dedicated in organisations. Thus, engagement within the workplace is a relevant area to address. The health and well- being of employees has become a huge priority in organisations (Harter, Schmidt, Keyes, 2002).
The measures are important since they ensure that every person provides the best services as required by their areas of performance. The goal of the entire institution is to attain the highest possible level of care for the patients. This is set to be attained through a continuation of the culture established already in the organization. Therefore, the workers are critical
Healthcare is a complex industry and these skills are essential to a smoothly run system. For instance, leadership skills are considered very important because good leaders are able to be authoritative but also have an interpersonal relationship with the people they are mentoring or leading (Cushing, 2016). This creates a positive work environment and enhances quality of care given to patients. Furthermore, a well-rounded leader in the health care industry will create opportunities for their employees and introduce them to challenges while also supporting them though the situation (Cushing, 2016). Also, a skill incorporated into leadership that can be connected to management is the change factor of healthcare.
Driven by market imperatives to develop more efficient organizational structures and practices, there is an increasing importance among both academics and practitioners on behavioral competitive strategies that rely on core competencies and abilitiesbetween employees, as they provide the most effective response to market demands, also they are not easily imitated by competitors. Within the context a broadly defined High Performance Work System can be viewed as a crucial strategic lever, both as a means to sustain and develop core competencies and as a necessary condition for strategy implementation. Such systems include rigorous recruiting and selection protocols, performance management and compensation systems, and employee Development and
Develop a sense of ownership of the plan. 4. Ensure the most effective use is made of the organization’s resources by focusing the resources on the key priorities. 5. Provide a base from which progress can be measured and establish a mechanism for informed change when needed.
It is the basis for implementing a systems approach to organization management. In theory, a performance management system links organizational and employee goals through a goal-setting process, and subsequently links employee goal achievements to a variety of HR management decisions through a performance measurement process. The effectiveness of process management implementation is considered as a major dimension of integrated quality efforts (Anderson et al., 1995). Quality Management works on the perspective that the overall quality of products can be elevated by enhancing the quality of the processes directly or indirectly related to their formation (Ahire et al., 1996). Deming stated that improving product quality should not be dependent on mass inspection.