Theories Of Human Factors

Literature Review

Human Factors A human factor refers to environmental, organizational and job factors and human and individual characteristics which influence behaviour at work in a way which can affect health and safety. (Health and Safety Executive, UK) In aviation, human factors knowledge can help design processes that make it easier for the aviation industry to do the job right in safety. A simple way to view human factors is to think about three aspects:

1. The job,

2. The individual and,

3. The company and how they impact people’s safety-related behaviour.

Theories of Human Factors As stated by James Reason of the University of Manchester, the human error problem can be viewed in two ways:

1. the person approach and

2. The

Having authoritarian, toxic leadership styles poisons the safety culture and it makes it hard for the employees to maintain, a generative safety culture when the role models of the organization offer poor management.A good safety culture starts with managements’ genuine concern for safety. Employees who work in a good safety culture will have confidence in the management doing all that is possible to keep high safety standards. The Emirates Group being diverse consists of many different cultural backgrounds. It has become a major concern for safety as each and every manager has their own way of dealing with issues despite the system being put in place. Today the management are more concerned with making profit, even when safety is at

Most of the staff reported that error is of important but was not handled well within the Emirates Group as it is difficult to discuss as much fear they might lose their jobs or sent back to training if they did any errors. Barriers to discussing human factors are of important so questionnaires have been used to measure attitudes towards stress, fatigue since many seem to deny the effect of fatigue and stress on performance. Looking at cultural diversity the differing perceptions of senior to junior also affects the input of reporting safety issues as fear is instilled in the most junior staff. The results obtained will benefit leaders as well as followers since leading groups effectively is a tremendous challenge and a serious responsibility in the aviation industry. Communication holds a very important role in the aviation industry and each and every individual does contribute to make it a safe environment for everyone else. Working together as diversified teams and managing time and stress plays a very big role in the security aspect of the company. The physiological barriers of human factors can affect aviation security if there is a barrier in