Introduction Change management is the process through which organizations continually renew their structures, directions, and capabilities to serve the dynamic needs of their stakeholders (Mullins, 2010; Benn et al., 2014). Change is a continuous process in the life of an organization, and it occurs at strategic and operational level (van Bortel et al., 2010; Linnenluecke & Griffiths, 2010). Therefore, it is vital to recognize the importance of change to any organization by defining its future and approaches for managing change to attain the set future goals. Currently, organizations and teams are exposed to rapid changes as a direct result of globalization and the growing importance of sporting in the social development and sustainability
In the today’s organisations business world, Change has become an obligatory means for an organisation to survive in the marketplace even for organisation that are small, medium or large. Success is subject to classifying key zones of change, what tools to be used for implementing the change to these key areas and how changes are implemented in a better way. It is the duty of the managers of the organization that play the main role in the change management, as this can cause many serious problems rising internally within the organization or external to the organization. The notion of change management is acquainted in most organisations today but how they achieve change or even more how effective they are at it, differs extremely depending
1.1 INTRODUCTION Change in its simplest form, means to move from the current situation to more efficient and effective future, therefore change is the process that we learn and discover things through on an ongoing basis. And change management should be effective, i.e. have the ability to move freely, have the ability to influence others, and directing the working forces in the target systems and administrative units. (Robinson, 2000, p. 20) (Harem, 2004, p. 345) Change happens at every level of the organization and it happens continuously. The initiative of change is to build.
Organizational change Many companies worldwide have in one way or another implemented change in the operations of their business over the past years. This type of change in the operation of any business is described by the term organizational change. Factors such as new technology, competitive advantage and globalizations influence organizational change within a company (Hayes, 2014). The ability of a company to manage and successfully implement change is crucial to its survival. Consequently, organization change has attracted the attention of many researchers and scholars.
2 LITERATURE REVIEW 2.1 What is Change and Change Management? In this section I will be trying to explain change management; before that I think it will be useful to describe change and change management and also the differences between them. Change can be accepted as the movement out of a current state through a transition state and to a future state. Change happens everywhere. Changes can be internally motivated or externally motivated.
They need to know why the change management is being implemented or why the management of companies needs to implement changes. If staff does not understand the reasons for change management, they obviously react and the company will expect resist towards change from them. The proper engagement of employees is very important in this
By contrast, the internal forces inside an organisation can lead to a change (Griffin, 2003). Organisation need to clearly clarify the factors, which have triggered the changes. After that, a change management approach should be undertaken, which comprises of change management process, approaches adopted to minimise the resistance to change and an overall performance evaluation program of the change. companies usually change their strategy in response to a change in its industry notably a disruptive change that forces the company to rethink the way in which they are delivering value to the customer (Markides,2006). The typical external drivers of such innovation include globalisation, deregulation, the advancement in information and communication technology and even socially-oriented companies that service the bottom of the pyramids segment.
5) defined change as ‘to make or become different’; in business this term relates to the developments which are been undertaken by an organisation. Organisational change can consist of changes with product/services, structure, personnel or even equipment. Today, change is imperative despite everything if organisations want to endure in today’s marketplace, it is important for organisations to have the ability and capability to change; whilst many see change as an opportunity whilst others see change as a threat and resistance may begin to form. This is why it is imperative for organisations to plan and implement the change as best as possible and good management is essential. Megginson (1963, p. 4) quoted that according to Darwin’s Origin of Species, “it is not the most intellectual of the species that survives; it is not the strongest that survives; but the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself”.
Factors that are necessary for change to happen in an organization are identified into people, market, technology, communication and competition. Changes are initiated by the top management to accomplish the company’s goals and objectives base on the company’s core values, vision and mission. However, all change will succumb with resistance either from people who are in their comfort zone, or be it due to their security and economic conditions, or mainly because the fear of losing power, expertise, or even
According to Bateman and Zeithaml, most changes do not take place because of problems but for opportunities (Managing Organizational Change). For the healthy live of the organization, there must be continuous introduction of new ideas and methods for its growth. It is in this sense that change is regarded as a process (New Product Development Strategy 2014). Innovations in the change process have significant effect on the products, processes or services. The organization's working mechanism is stimulated through innovations in the change.